By mysql consolle set password for user otrs that you set during
installation (like default "hot").
2008/2/28, Andrew Meyer <[EMAIL PROTECTED]>:
>
>
> I am getting this when trying to install OTRS 2.0.4 (debian) on a test
> machine.
>
> ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Thu Feb 28 15
I am getting this when trying to install OTRS 2.0.4 (debian) on a test machine.
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Thu Feb 28 15:15:06 2008
Message: Access denied for user 'otrs'@'localhost' (using password: NO)
Traceback (31050):
Module: Kernel::System::DB::new (v1.47) Line: 16
Out of the blue OTRS has 2.0.4 has stopped generating ticket numbers to
the person sending the emails into the helpdesk. Could someone shed
some light on this subject?
Andrew Meyer
Unix Systems Administrator
1300 Hampton Ave.
Ste. 200
Saint Louis, MO 63139
http://www.precisionpractice.
Just thought I’d follow up on my earlier posting
regarding performance…
I moved my OTRS 2.0.4 installation to a new server. I
provisioned a VMWare virtual server and put in CentOS4 and the v2.0.4 RPM on
it. In order to keep the installation as clean as possible I did a fresh
install of
Jason Loven schrieb:
Can anyone out there give me an idea how the performance of their OTRS
is? I’m getting a fairly noticeable delay between the time I click on
the “zoom” hyperlink and when the page actually comes up. The delay is
about 4-6 seconds. Sometimes more but I don’t think I’ve ever
Can anyone out there give me an idea how the performance of
their OTRS is? I’m getting a fairly noticeable delay between the time I
click on the “zoom” hyperlink and when the page actually comes up. The
delay is about 4-6 seconds. Sometimes more but I don’t think I’ve
ever seen it faster. O
Hello,
is it possible to change the reply to a reply all?,
because we have the following problem:
Otrs behaviour if I click on empty answer.
TO = FROM
CC = CC - MYADDRESS
We need this behaviour:
TO = FROM
CC = TO + CC - MYADDRESS
Is that possible? Because we get often emails with more persons o
Hi,
You need reload (or restart) apache to apply your new configuration !
If you still with problems please attach apache's error_log.
Regards,
Igor
Matthew S. Barnes escreveu:
Hello I was wondering if I could get some help
Eror Message:
http://localhost/otrs/installer.pl
Not Found
Th
> Hello I was wondering if I could get some help
> Eror Message:
>
> http://localhost/otrs/installer.pl
> Not Found
> The requested URL /otrs/installer.pl was not found on this server.
Whenever you get a 404 you should always check your apache error logs.
-Mike
_
Hello I was wondering if I could get some help
Eror Message:
http://localhost/otrs/installer.pl
Not Found
The requested URL /otrs/installer.pl was not found on this server.
I am trying to install OTRS from the tar.gz on a debian sarge system and im
having trouble with the apache portion
I was
Florent Guiliani wrote:
Yann Richard a écrit :
If anyone have a success story with please send me SQL file.
Use PostgreSQL? I know Iknow but foreign keys work natively and
OTRS works also natively with it.
No :) I must use MySQL we don't use PostgreSQL, I can continue to use
OTRS wi
Yann Richard a écrit :
If anyone have a success story with please send me SQL file.
Use PostgreSQL? I know Iknow but foreign keys work natively and OTRS
works also natively with it.
If noone have an answer for this issue i will continue to work on it
and will release SQLs files to do
Hi all,
I currently migrating my old OTRS 1.2.4 to OTRS 2.0.x
I would like to use foreign key and so I must use InnoDB table
to do that.
Step by Step what I do:
1 - Create in a new database tables come from otrs-schema.mysql.sql
2 - Because there is no type in the schema I change type o
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