; ticket reffering to the specific hardware eah time.
>
>
> --
> *From:* David Holder
> *To:* User questions and discussions about OTRS.
> *Sent:* Thu, February 11, 2010 5:58:46 PM
> *Subject:* Re: [otrs] OTRS and Active Directory
> Authentication/Syn
: Thu, February 11, 2010 5:58:46 PMSubject: Re: [otrs] OTRS and Active Directory Authentication/Synchronization
OTRS does indeed need local data regarding agents username and passwords, however the synchronisation normally takes care of this when you log on with appropriate credentials - there is no
t;
> Mit freundlichen Grüßen / Kind regards
> Markus Moj
> IT Infrastructure & Services
>
> TimoCom Soft- und Hardware GmbH
> In der Steele 2
> D-40599 Düsseldorf
> Tel: +49 211 88 26 80 14
> Fax: +49 211 88 26 70 14
> eMail: *m...@timocom.com*
> Internet:
.org
Date: 11.02.2010 13:04
Subject: [otrs] OTRS and Active Direc
Hello. I am kinda new to OTRS and i am trying to setup a server for my company.
I managed to install OTRS (version 2.3 for ubunu) and make it use an Oracle
Database (using Ubuntu Server 9.10 and DBD::Oracle etc etc etc). Up to there
everything OK. Otrs works fine i logged int with the default u
