Re: [otrs] OTRS on linux vs windows

2012-03-07 Thread TechFan
s.org" Sent: Thursday, February 03, 2011 10:24:00 PM Subject: [otrs] OTRS on linux vs windows We're running OTRS on Linux with full AD integration including single sign-on, automatic agent creation/removal from AD, full customer integration with AD - so no customer or agent maintenance

Re: [otrs] OTRS on linux vs windows

2011-02-05 Thread Robert Poreba
Hi All, Just in case it's helpful to anybody. This is how I implemented SSO witn NTLM authentication on SLES. I know there is a howto about it on wiki but it was missing few bits in my case. 1) Installed Apache2::AuthenNTLM module by running: # perl -e shell -MCPAN cpan[1]> install Apache2::Authe

Re: [otrs] OTRS on linux vs windows

2011-02-03 Thread esimon
otrs] OTRS on linux vs windows Fecha: Thu, 3 Feb 2011 12:24:00 + We're running OTRS on Linux with full AD integration including single sign-on, automatic agent creation/removal from AD, full customer integration with AD - so no customer or agent maintenance. It was a bit fiddly to get s

Re: [otrs] OTRS on linux vs windows

2011-02-03 Thread Steve Durbin
We're running OTRS on Linux with full AD integration including single sign-on, automatic agent creation/removal from AD, full customer integration with AD - so no customer or agent maintenance. It was a bit fiddly to get set up, but once working it's been very reliable. Happy to share our agent

Re: [otrs] OTRS on linux vs windows

2011-01-31 Thread TechFan
To: "User questions and discussions about OTRS." Sent: Tuesday, February 01, 2011 7:06:37 AM Subject: [otrs] OTRS on linux vs windows Hi All, Thanks a lot for all your comments and information. Based on that, I think we will go for linux in that case, although I will also need to find a

Re: [otrs] OTRS on linux vs windows

2011-01-31 Thread Robert Poreba
unday, January 30, 2011 2:43:56 AM > Subject: [otrs] OTRS on linux vs windows > >> Exactly! >> Nathan Campbell >> Dallas Symphony Orchestra >> >> >> >> On 1/29/11 10:42 AM, "Ralf Hildebrandt" >> wrote: >> >> * Nathan

Re: [otrs] OTRS on linux vs windows

2011-01-31 Thread TechFan
2011 2:43:56 AM Subject: [otrs] OTRS on linux vs windows Exactly! Nathan Campbell Dallas Symphony Orchestra On 1/29/11 10:42 AM, "Ralf Hildebrandt" wrote: * Nathan Campbell : I've run OTRS 2.x and now 3.x on Windows 2003 as well as 2008 for a couple of years with relatively f

Re: [otrs] OTRS on linux vs windows

2011-01-29 Thread Nathan Campbell
Exactly! Nathan Campbell Dallas Symphony Orchestra On 1/29/11 10:42 AM, "Ralf Hildebrandt" wrote: >* Nathan Campbell : > >> I've run OTRS 2.x and now 3.x on Windows 2003 as well as 2008 for a >> couple of years with relatively few problems, certainly nothing like >> what Jan experienced. Our

Re: [otrs] OTRS on linux vs windows

2011-01-29 Thread Ralf Hildebrandt
* Nathan Campbell : > I've run OTRS 2.x and now 3.x on Windows 2003 as well as 2008 for a > couple of years with relatively few problems, certainly nothing like > what Jan experienced. Our biggest problem has been growth of the > database in MSSQL 2005. I also had some problems with the size of t

Re: [otrs] OTRS on linux vs windows

2011-01-29 Thread Nathan Campbell
oreba mailto:poreba.rob...@googlemail.com>> Reply-To: "User questions and discussions about OTRS." mailto:otrs@otrs.org>> Date: Sat, 29 Jan 2011 07:05:18 -0600 To: "User questions and discussions about OTRS." mailto:otrs@otrs.org>> Subject: Re: [otrs] OTRS on li

Re: [otrs] OTRS on linux vs windows

2011-01-29 Thread Ralf Hildebrandt
* Robert Poreba : > I'm wondering if you know any pros and cons of running OTRS on Linux vs > running it on Windows? I was wondering about this as well. In this (or was it the german OTRS list? I forgot!) I'm getting the impression that quite a few people are actually using OTRS on Windows. So

Re: [otrs] OTRS on linux vs windows

2011-01-29 Thread Robert Poreba
Thank you Jan, That's very helpful. I'm installing OTRS on 2 systems today, Windows Server 2008 R2 and SLES11. We'll see how it goes. I'm familiar with linux, however my colleagues are not. They would prefer it to be on Windows in case I leave the company or break my leg ;) I'm going to suggest t

Re: [otrs] OTRS on linux vs windows

2011-01-29 Thread Jan RĂ¼ssel
Hi Robert, We have started running OTRS on Windows Server 2008 R2. We are currently investing in how to migrate to Linux because we have unstable performance, more need for windows updates (and necessary repoobts) and the system log for OTRS which is only enabled for linux. Also we want to save th

[otrs] OTRS on linux vs windows

2011-01-29 Thread Robert Poreba
Hi All, I'm wondering if you know any pros and cons of running OTRS on Linux vs running it on Windows? Apart from obvious differences that come from OS, are there any benefits for the application whan it's run on Linux (eg. is it more stable, better tested etc)? I'm just about to choose the plat