discussions about OTRS.org
To: otrs@otrs.org
Subject: [otrs] PostMaster filters and ticket states
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The problem we're trying to solve is the following:
We would like to move all incoming e-mails to a specific queue, i.e. set the
X-OTRS-Queue header, depending on which e-mail address th
Hi!
We have set up OTRS 2.0.4 under Debian, where incoming e-mails are
received by Exim and fed into PostMaster.pl, and have just started
experimenting with PostMaster filters.
The problem we're trying to solve is the following:
We would like to move all incoming e-mails to a specific queue,
