Re: [otrs] Problem with OTRS 3.0.5 and SOAP::Lite: 500 internal server error

2011-01-21 Thread Peter Eckel
Hi Nils, > be careful. AFAIK this only works if you do not use mod_perl. > Michiel might be able to add some insights here ... ?!?! I'll be interested in any information about the problem - OTOH, in Centos 5.5, mod_perl seems to be installed by default, and it it cenrtainly installed on my mac

Re: [otrs] Problem with OTRS 3.0.5 and SOAP::Lite: 500 internal server error

2011-01-21 Thread Roy Kaldung
On Fri, 21 Jan 2011 12:22:34 +0100, Nils Leideck wrote: > Dear Peter, > > be careful. AFAIK this only works if you do not use mod_perl. > Michiel might be able to add some insights here ... ?!?! Hi, I have this workaround running with OTRS 2.4.9 and 3.0.5, both running with mod_perl. Regards,

Re: [otrs] Problem with OTRS 3.0.5 and SOAP::Lite: 500 internal server error

2011-01-21 Thread Nils Leideck
Dear Peter, be careful. AFAIK this only works if you do not use mod_perl. Michiel might be able to add some insights here ... ?!?! Cheers, Nils — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project On 21.01.2011, at 11:46, Peter Eckel wrote: > Hi Nils, > >> that

Re: [otrs] Problem with OTRS 3.0.5 and SOAP::Lite: 500 internal server error

2011-01-21 Thread Peter Eckel
Hi Nils, > that is an interesting one! I would have preferred it to be a little less interesting :-) > Just a first try, do you use SSL and if so, can you retry without? > And can you post your SOAP script? Nope, SSL is (currently) not part of the picture - I tried to simplify the setup as mu

Re: [otrs] Problem with OTRS 3.0.5 and SOAP::Lite: 500 internal server error

2011-01-20 Thread Nils Leideck
Dear Peter, that is an interesting one! When searching the internet it is mostly redirecting to you email :-) Just a first try, do you use SSL and if so, can you retry without? And can you post your SOAP script? Cheers, Nils — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fra

[otrs] Problem with OTRS 3.0.5 and SOAP::Lite: 500 internal server error

2011-01-20 Thread Peter Eckel
Hi, I have a very annoying problem with OTRS and the SOAP::Lite interface. I have an instance of OTRS running which I used SOAP to connect to, everything works just fine. The base operating system is CentOS 5.5, OTRS version is 3.0.5 and SOAP::Lite is installed in version 0.710.10 (since 7.12

Re: [otrs] Problem with Otrs and Oracle

2009-02-11 Thread LQ Marshall
bject: [otrs] Problem with Otrs and Oracle Hi to all. I successfully installed OTRS 2.1.7 on openSUSE 10.3 and MySql. (Linux svrhd 2.6.22.19-0.2-default #1 SMP 2008-12-18 10:17:03 +0100 i686 i686 i386 GNU/Linux) Now I'm trying to make Otrs work with Oracle, for database consolidatio

[otrs] Problem with Otrs and Oracle

2009-02-11 Thread Gianni Bracali
Hi to all. I successfully installed OTRS 2.1.7 on openSUSE 10.3 and MySql. (Linux svrhd 2.6.22.19-0.2-default #1 SMP 2008-12-18 10:17:03 +0100 i686 i686 i386 GNU/Linux) Now I'm trying to make Otrs work with Oracle, for database consolidation purpouse. I installed Oracle client and DBD::Ora

Re: [otrs] Problem with otrs / sometimes errors in Logfile

2008-11-03 Thread Glaab, Achim
PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Lars Jørgensen Gesendet: Montag, 3. November 2008 10:37 An: User questions and discussions about OTRS. Betreff: Re: [otrs] Problem with otrs / sometimes errors in Logfile Den 03/11/2008 kl. 09.39 skrev Glaab, Achim: > Everything works fine, whe

Re: [otrs] Problem with otrs / sometimes errors in Logfile

2008-11-03 Thread Lars Jørgensen
Den 03/11/2008 kl. 09.39 skrev Glaab, Achim: Everything works fine, when I start the apache. After a while I get this errors in the apache error_log: [Thu Oct 30 10:55:48 2008] -e: print() on closed filehandle LOG at / opt/otrs//Kernel/Output/HTML/Layout.pm line 1534. [Thu Oct 30 10:59:09 2008]

[otrs] Problem with otrs / sometimes errors in Logfile

2008-11-03 Thread Glaab, Achim
Hi there, i have a problem with otrs running on linux. Everything works fine, when I start the apache. After a while I get this errors in the apache error_log: [Thu Oct 30 10:55:48 2008] -e: print() on closed filehandle LOG at /opt/otrs//Kernel/Output/HTML/Layout.pm line 1534. [Thu Oct 30 10:59

[otrs] Problem with otrs postmaster filter

2008-01-24 Thread Guyard Marc
HI, I test a implementation of otrs in my services. I want to test the OTRS Postmaster filter. For exemple, i want to add a rules who add the X-OTRS-ArticleType and set to email-internal when the email come from a internal email I've configured the postmaster filter like that :

Re: [otrs] Problem with OTRS Step2

2007-12-19 Thread Beavis
thanks for the reply peter. I was able to fix it.. thanks as it turns out it was the ' ' quotes that made the .sql broken on Mysql 5.1 (Windows) all is good now. thanks again! -beavis On Dec 19, 2007 1:58 AM, Peter Hoogkamer <[EMAIL PROTECTED]> wrote: > Hello Beavis, > > What are you insert

Re: [otrs] Problem with OTRS Step2

2007-12-18 Thread Peter Hoogkamer
Hello Beavis, What are you inserting in the form before creating the database? So where you have to specify the database user, etc. 2007/12/18, Beavis <[EMAIL PROTECTED]>: > I'm having issues with step2 of the installation for otrs. I'm getting > the following error. > > Create Database (2/4) > C

[otrs] Problem with OTRS Step2

2007-12-18 Thread Beavis
I'm having issues with step2 of the installation for otrs. I'm getting the following error. Create Database (2/4) Creating database 'otrs' utf8: done. Creating tables 'otrs-schema.mysql.sql':done. Inserting initial inserts 'otrs-initial_insert.mysql.sql': done. Foreign Keys 'otrs-sch

[otrs] Problem with OTRS Version - System was Upgraded, but Version remains the Same

2007-10-08 Thread Harry Cruz
Hello everyone! I initially installed OTRS via a debian package and wanted to have the newest version. So I've upgrade my OTRS Installation, from 2.0.4 to 2.2.3, by following the steps below: - Database and OTRS 2.0.4 files (/usr/share/otrs and /var/lib/otrs) backup; - Execution of data

[otrs] Problem with OTRS 2.1.6 and Internet Explorer 6

2007-04-06 Thread Marcos Kamada
Hi Friends, I had problems with Internet Explorer 6 and Otrs 2.1.6. When I try to open a customer ticket IE6 send me this error Server not found or dns error. I use https. With Firefox and IE7 I don´t have this problem. Any Ideia? Marcos Mina Kamada ---

[otrs] Problem with OTRS 2.1.6 / Internet Explorer 6 / HTTPS / DNS

2007-03-29 Thread Marcos Kamada
Hi Friends, I had problems with Internet Explorer 6 and Otrs 2.1.6. When I try to open a customer ticket IE6 send me this error Server not found or dns error. I use https. With Firefox and IE7 I don´t have this problem. Any Ideia? Marcos Mina Kamada _

RE: [otrs] Problem with OTRS 2.0

2006-09-27 Thread Her, Andre
] Problem with OTRS 2.0 Hi all,   I've installed OTRS 2.0 on a windows server, and i'm trying to use a sybase ase database with it.   So I've created my database (I could send the scripts to anyone insterested), and i'm now trying to modify the config.pm file

Re: [otrs] Problem with OTRS 2.0

2006-09-11 Thread Andy Lubel
Title: Re: [otrs] Problem with OTRS 2.0 .. Just curious, where did you read that this application supported sybase? On 9/8/06 3:56 AM, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote: Hi all,   I've installed OTRS 2.0 on a windows server, and i'm trying to use a s

[otrs] Problem with OTRS 2.0

2006-09-08 Thread franck . lamas
Hi all, I've installed OTRS 2.0 on a windows server, and i'm trying to use a sybase ase database with it.  So I've created my database (I could send the scripts to anyone insterested), and i'm now trying to modify the config.pm file to connect to the database. To do simple, I try to use ODBC, with

[otrs] Problem with OTRS mails in Eudora

2006-06-08 Thread Thomas Riedrich
Hello, we're currently testing OTRS in our company. It works fine, except that only Eudora displays mails from the OTRS system incorrectly. Outlook, Evolution & Thunderbird do fine. Eudora doesn't print any newlines, the whole e-mail is one single line. There's absolutely no option in Eudora which

[otrs] Problem with OTRS

2006-03-21 Thread Art Powell
I have a job in the queue that has no information on it but this:   Software error: Got no ArticleID! at /opt/otrs//Kernel/Output/HTML/ArticleCheckPGP.pm line 32. For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this error message and the time and date of the erro

[otrs] problem with OTRS sending mail!!

2004-10-15 Thread Mercator GmbH
I am using OTRS for a 7 months now, without any problems. For 4 days now, I can NOT send any mail, neither new nor reply to an incoming mail ! Here is what it says: Error: Can't open file: 'article_plain.MYD'. (errno: 145), SQL: 'INSERT INTO article_plain (article_id, body, create_time, c