Hi Ken,
Yes, please make an entry in bugzilla on
http://bugs.otrs.org
I'm not sure, if we considder this as bug or not, but we'll won't forget
this and maybe we'll find a better solution.
Thanks a lot for your help!! :)
Best regards,
Christian
On Thu, Jun 16, 2005 at 12:26:54PM -0500, Ken Ki
Found the problem. I was creating agents by adding them to the role. A
role was associated with a group. This worked for being able to work
with the tickets. However, they did not show up in the search options
or in the change owner options. I went to the group settings and set
them there
When I go to do a search only some of my Agent/Owner's show up. I have
6 and I only see 3 of them. Any idea what the problem is?
Thank you,
Ken Kilgore
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