Re: [otrs] Problems with LDAP UTF8 encoding and german Umlauts

2004-09-01 Thread Matthias Eichler
Hi, > Anyway, if you use OTRS 1.2.2, follow the following: > o Update Kernel/System/CustomerUser/LDAP.pm to 1.16 Ok, here is my problem number on: in your package otrs-1.2.4-01 the version of LDAP.pm is 1.15 In your packages otrs-1.3.x the version of LDAP.pm is 1.21 Is the exact version important

Re: [otrs] Problems with LDAP UTF8 encoding and german Umlauts

2004-08-31 Thread Martin Edenhofer
Hi Matthias, On Tue, Aug 31, 2004 at 09:57:28AM +0200, Matthias Eichler wrote: > > a) Let OTRS work in UTF-8 charset (then you also need a utf-8 able > > database, e. g. MySQL 4.1 or higher) > > b) Convert UTF-8 to e. g. iso-8859-1 which config settings in CustomerUser > > config object: >

Re: [otrs] Problems with LDAP UTF8 encoding and german Umlauts

2004-08-31 Thread Matthias Eichler
Hi Martin, Am Dienstag, den 31.08.2004, 06:44 +0200 schrieb Martin Edenhofer: > a) Let OTRS work in UTF-8 charset (then you also need a utf-8 able > database, e. g. MySQL 4.1 or higher) > b) Convert UTF-8 to e. g. iso-8859-1 which config settings in CustomerUser > config object: Hm...is so

Re: [otrs] Problems with LDAP UTF8 encoding and german Umlauts

2004-08-30 Thread Martin Edenhofer
Hi Matthias, On Fri, Aug 27, 2004 at 12:57:33PM +0200, Matthias Eichler wrote: > I've just entered all the customerdata from our groupware > database into the LDAP directory. > The entries went into the LDAP as UTF8 converted strings. > > Now the CustomerUser function works for searching etc., >

[otrs] Problems with LDAP UTF8 encoding and german Umlauts

2004-08-27 Thread Matthias Eichler
Dear List, I've just entered all the customerdata from our groupware database into the LDAP directory. The entries went into the LDAP as UTF8 converted strings. Now the CustomerUser function works for searching etc., BUT all german Umlaute are not displayed correctly by OTRS. All other applicati