It worked!
Thank you Alex.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alexander
Scholler
Sent: 29 March 2006 06:00
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] RO can't view tickets
Hi Gordan,
Gordon O'Brien schrieb
I am trying to set up a user to have read only (ro) access to a subset
of queues. When I just grant them ro permissions they can see the queue name
and the number of tickets in the queue but cannot actually view the tickets. If
I grant them rw they can view the tickets but I dont want them
Hi Gordon,
Gordon O'Brien schrieb:
I am trying to set up a user to have read only (ro) access to a subset
of queues. When I just grant them ro permissions they can see the queue
name and the number of tickets in the queue but cannot actually view the
tickets. If I grant them rw they can view
PROTECTED] On Behalf Of Alexander
Scholler
Sent: 28 March 2006 13:20
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] RO can't view tickets
Hi Gordon,
Gordon O'Brien schrieb:
I am trying to set up a user to have read only (ro) access to a subset
of queues. When I just grant them
Scholler
Sent: 28 March 2006 13:20
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] RO can't view tickets
Hi Gordon,
Gordon O'Brien schrieb:
I am trying to set up a user to have read only (ro) access to a subset
of queues. When I just grant them ro permissions they can see
