Re: [otrs] Receiveing Outlook 2007 emails

2009-07-28 Thread Ryan Rosiek
-boun...@otrs.org] On Behalf Of Martin Edenhofer Sent: Tuesday, July 28, 2009 8:42 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Receiveing Outlook 2007 emails Hi Ryan, On Jul 28, 2009, at 14:10 , Ryan Rosiek wrote: > I just upgraded to OTRS 2.4.1 and everything is worki

Re: [otrs] Receiveing Outlook 2007 emails

2009-07-28 Thread Martin Edenhofer
Hi Ryan, On Jul 28, 2009, at 14:10 , Ryan Rosiek wrote: I just upgraded to OTRS 2.4.1 and everything is working great except for the initial e-mail when a ticket is created. For some reason the user’s signature displays, but the e-mail text does not. If I view the “Ticket” view, the text

[otrs] Receiveing Outlook 2007 emails

2009-07-28 Thread Ryan Rosiek
I just upgraded to OTRS 2.4.1 and everything is working great except for the initial e-mail when a ticket is created. For some reason the user's signature displays, but the e-mail text does not. If I view the "Ticket" view, the text shows up because it's converted to plain text there, but when