Re: [otrs] Restricting the self-registration feature

2012-08-29 Thread Michiel Beijen
Hi Brian, On Tue, Aug 28, 2012 at 5:33 PM, brianmortonb2b-atw...@yahoo.dk brianmortonb2b-atw...@yahoo.dk wrote: What I would like is that only users (customers) who register with e-mail domains that are known to the OTRS system are allowed to self-register on the portal. As stated, this

Re: [otrs] Restricting the self-registration feature

2012-08-29 Thread brianmortonb2b-atw...@yahoo.dk
...@yahoo.dk; User questions and discussions about OTRS. otrs@otrs.org Sent: Wednesday, August 29, 2012 8:37 AM Subject: Re: [otrs] Restricting the self-registration feature Hi Brian, On Tue, Aug 28, 2012 at 5:33 PM, brianmortonb2b-atw...@yahoo.dk brianmortonb2b-atw...@yahoo.dk wrote: What I would like

[otrs] Restricting the self-registration feature

2012-08-28 Thread brianmortonb2b-atw...@yahoo.dk
Maybe I'm thick but I cannot figure this one out: I really like the self-registration feature. The idea is that our customers should be able to self serve as much as possible. However at the moment anyone can register and I fear that when we go live there will be lots of self-registration

Re: [otrs] Restricting the self-registration feature

2012-08-28 Thread Gerald Young
http://forums.otterhub.org/viewtopic.php?f=60t=5941 (reCAPTCHA) http://forums.otterhub.org/viewtopic.php?f=60t=6586 (Accept customer only emails as tickets) or, ddt (don't do that). our customers should be able to self serve as much as possible. our customers and self serve are contradictory in

Re: [otrs] Restricting the self-registration feature

2012-08-28 Thread brianmortonb2b-atw...@yahoo.dk
From: Gerald Young cryth...@gmail.com To: brianmortonb2b-atw...@yahoo.dk brianmortonb2b-atw...@yahoo.dk; User questions and discussions about OTRS. otrs@otrs.org Sent: Tuesday, August 28, 2012 5:57 PM Subject: Re: [otrs] Restricting the self-registration feature http

Re: [otrs] Restricting the self-registration feature

2012-08-28 Thread Steven Carr
To: brianmortonb2b-atw...@yahoo.dk brianmortonb2b-atw...@yahoo.dk; User questions and discussions about OTRS. otrs@otrs.org Sent: Tuesday, August 28, 2012 5:57 PM Subject: Re: [otrs] Restricting the self-registration feature http://forums.otterhub.org/viewtopic.php?f=60t=5941 (reCAPTCHA) http