Maybe I'm thick but I cannot figure this one out:
I really like the self-registration feature. The idea is that our customers
should be able to self serve as much as possible.
However at the moment anyone can register and I fear that when we go live there
will be lots of self-registration attempts by spammers.
In the company I work for the customer organizations are well-known (a dozen or
so). The users within them are not (several hundreds).
What I would like is that only users (customers) who register with e-mail
domains that are known to the OTRS system are allowed to self-register on the
portal.
Example : We would allow john....@ikea.com to self-register because IKEA is a
customer of ours and thus "@ikea.com" is a well-known e-mail domain. Conversely
if joe.hac...@harmful.com tries to register he should be rejected. (IKEA is not
really a customer of ours in real world :-))
Having the above functionality would of course require that OTRS would store a
list of known e-mail domains for each customer organization.
But, but. There may be other ways to prevent misuse of the self-registration
feature. Perhaps some functionality that already exist? Any ideas ?
Thx.
Brian
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
