A very simple solution for this is owncloud (http://owncloud.org/), as
you can add files with drag and drop and can create "private links". At
least that's the way I chose.
Regards,
Martin
Am 16.08.2012 16:39, schrieb David Boyes:
Suggestion: Put the huge files on a separate download site a
ald
Young
Sent: Thursday, August 16, 2012 8:25 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Saving FAQ attachments on fileserver
I have suggested on occasion to use Public dropbox links (for example) as an
alternative. This makes things super easy all the way around. You don&#
> Thanks for your elaborate reply.
> Since we'd like to use the FAQs as a central distribution point for our
> customers (think of documents like manuals, possibly even distribution of
> new installers), we'd really appreciate the possibility to save this
> attachments on the file server. This woul
option
> will be included in a new version (and hopefully an automated windows
> upgrade installer as well ;)
>
> Thanks again,
>
> Erwin Sterrenburg
>
>
> -Original Message-
> From: Michiel Beijen [mailto:michiel.bei...@otrs.com]
> Sent: woensdag 15 augustus
riginal Message-
From: Michiel Beijen [mailto:michiel.bei...@otrs.com]
Sent: woensdag 15 augustus 2012 12:57
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Saving FAQ attachments on fileserver
Hi Erwin,
The WebUploadCache is only used for uploading attachments before you've
cr
Hi Erwin,
The WebUploadCache is only used for uploading attachments before
you've created an article (or a ticket).
After that, if you're working on a ticket, the attachment is
transferred to the ArticleStorage, which can be configured to be
inside the database or on the file system.
For FAQ entri
Dear OTRS users,
I have some problems saving the OTRS attachments related to FAQs as I
want them to be saved. Now that I have set the WebUploadCacheModule to
"FS" and increased the WebMaxFileUpload, i can upload the large files
that i want. However, whereas the attachments related to tickets are
