Re: [otrs] Search for closed tickets

2002-11-08 Thread Martin Edenhofer
Hi Thomas, On Thu, Nov 07, 2002 at 01:49:21PM +0100, Thomas Schuettler wrote: > >Not yet. If you need this, add an feature request to bugs.otrs.org. :-) > > done Fine! ;) > >>Can I delete all tickets in a queue? > > > >You can close all tickets in a queue with bin/GenericAgent.pl > >(Kernel/C

Re: [otrs] Search for closed tickets

2002-11-07 Thread Thomas Schuettler
Martin Edenhofer wrote: Hi Thomas, On Tue, Nov 05, 2002 at 01:30:04PM +0100, Thomas Schuettler wrote: is there a possibility to search for (un)successfully closed tickets in different queues? Not yet. If you need this, add an feature request to bugs.otrs.org. :-) done Can I delete all

Re: [otrs] Search for closed tickets

2002-11-05 Thread Martin Edenhofer
Hi Thomas, On Tue, Nov 05, 2002 at 01:30:04PM +0100, Thomas Schuettler wrote: > is there a possibility to search for (un)successfully closed tickets in > different queues? Not yet. If you need this, add an feature request to bugs.otrs.org. :-) > Can I delete all tickets in a queue? You can clo

[otrs] Search for closed tickets

2002-11-05 Thread Thomas Schuettler
Hello, is there a possibility to search for (un)successfully closed tickets in different queues? Can I delete all tickets in a queue? Are there stats of the time (work) units? When I invalit a queue with open tickets, the tickets are shown in the overview of all open tickets. Why? greetings