Thank you for your comments. I'll review them with the rest of my team.
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Brian Lang - IT Department
Sovereign Management Group Inc. proudly serving
Pacific Group of Companies / Pacific Customs Brokers / Pacific Overseas
Forwarding / The Derby
Hi Brian,
Of course this is possible... it would need a little configuration though.
I have a couple of concerns though:
1. People will also just open tickets to select the right ticket.. I
don't really know what you'd want to do with the data you gather, but
I doubt they would be good for statis
Is there a way to log in the History when Agents Zoom tickets? I need to track
all views of a ticket.
==
Brian Lang - IT Department
Sovereign Management Group Inc. proudly serving
Pacific Group of Companies / Pacific Customs Brokers / Pacific Ov
Is there a way to log in the History when Agents Zoom tickets? I need to track
all views of a ticket.
==
Brian Lang - IT Department
Sovereign Management Group Inc. proudly serving
Pacific Group of Companies / Pacific Customs Brokers / Pacific Ov