On Monday, March 29, 2004 7:17 PM
Rob Poudrette <[EMAIL PROTECTED]> wrote:
> Covert, Jake wrote:
>> What does the OTRS log file say?
> I could not find a log file for OTRS
Your log destination is set in Config.pm through these settings:
# (log backend module)
$Self->{LogModule} = 'Kernel:
, March 29, 2004 12:18 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Upgrate to 1.2.2 Admin Account Problem
Covert, Jake wrote:
>What does the OTRS log file say?
>
>
>
I could not find a log file for OTRS, but here is something from my
messages file:
Mar
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rob
Poudrette
Sent: Monday, March 29, 2004 11:57 AM
To: [EMAIL PROTECTED]
Subject: [otrs] Upgrate to 1.2.2 Admin Account Problem
Hello,
After running 1.1 for almost a year, I decided to upgrade to 1.2.2.
After doing this I noticed that I did not
29 12:10:03 venera OTRS-PM3-10[2410]:
[Error][main::FetchMail][Line:130]: Can't connect to
Jake Covert
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rob
Poudrette
Sent: Monday, March 29, 2004 11:57 AM
To: [EMAIL PROTECTED]
Subject: [otrs] Up
What does the OTRS log file say?
Jake Covert
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rob
Poudrette
Sent: Monday, March 29, 2004 11:57 AM
To: [EMAIL PROTECTED]
Subject: [otrs] Upgrate to 1.2.2 Admin Account Problem
Hello,
After running 1.1 for
Hello,
After running 1.1 for almost a year, I decided to upgrade to 1.2.2.
After doing this I noticed that I did not see any of my tickets
anymore. When I log in using the root account, I also noticed that the
advanced functionality has disappeared. I'm running RH 8.0 and MySQL.
Any help
