RE: AW: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-24 Thread Peter van Beugen
Betreff: Re: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade... Hi Manuel, Just as an FYI, I have posted a bug on this. It's bug report 2100. If you want, you can also log on to the bug tracker and provide some additional information there. I'm seeing the same thing as you

Re: AW: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-24 Thread Nils Breunese (Lemonbit)
Jeff Shepherd wrote: Yes. When I did the initial upgrade long before the reinstall. I even tried running it again after the fact and I got: # cat DBUpdate-to-2.2.mysql.sql | mysql -f -u root otrs ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: NO) Which

Re: AW: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-23 Thread Jeff Shepherd
. Juli 2007 19:19 An: User questions and discussions about OTRS.org Betreff: Re: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade... Has anyone else seen the same problem? -Jeff Jeff Shepherd wrote: Actually, there are a lot of things missing (email addresses, signature, salutation, roles

AW: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-06 Thread Manuel Ernst
: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade... Hi Manuel, Just as an FYI, I have posted a bug on this. It's bug report 2100. If you want, you can also log on to the bug tracker and provide some additional information there. I'm seeing the same thing as you. The biggest problem

Re: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-03 Thread Jeff Shepherd
questions and discussions about OTRS.org Betreff: Re: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade... Has anyone else seen the same problem? -Jeff Jeff Shepherd wrote: Actually, there are a lot of things missing (email addresses, signature, salutation, roles, and groups - in addition

AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-07-25 Thread Manuel Ernst
PROTECTED] Im Auftrag von Jeff Shepherd Gesendet: Dienstag, 24. Juli 2007 19:19 An: User questions and discussions about OTRS.org Betreff: Re: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade... Has anyone else seen the same problem? -Jeff Jeff Shepherd wrote: Actually, there are a lot

Re: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-07-24 Thread Jeff Shepherd
Has anyone else seen the same problem? -Jeff Jeff Shepherd wrote: Actually, there are a lot of things missing (email addresses, signature, salutation, roles, and groups - in addition to users). After I did the upgrade, I ran (from /opt/otrs/scripts/): cat DBUpdate-to-2.2.mysql.sql | mysql

[otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-07-23 Thread Jeff Shepherd
I've just updated my OTRS installation on Fedora 3 and now under Admin - Users, nothing is listed. I see the users listed when I go to Admin Notification and a few other places, however, I cannot modify the users under the actual Users control. Any thoughts? Thanks! -Jeff

Re: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-07-23 Thread Jeff Shepherd
Actually, there are a lot of things missing (email addresses, signature, salutation, roles, and groups - in addition to users). After I did the upgrade, I ran (from /opt/otrs/scripts/): cat DBUpdate-to-2.2.mysql.sql | mysql -f -u root otrs This made all of the tickets appear correctly. Is