Re: [otrs] Why the incoming email not post in raw queue?

2003-06-30 Thread Martin Edenhofer
Hi Chris, On Fri, Jun 27, 2003 at 06:10:24PM +0800, Chris Wong wrote: > i have just created a otrs system and i've created a mail aliase > for the system by add the fllowing line to /etc/aliases > > helpdesk:otrs > > but while the user send email to [EMAIL PROTECTED], the mail > would

[otrs] Why the incoming email not post in raw queue?

2003-06-27 Thread Chris Wong
i have just created a otrs system and i've created a mail aliase for the system by add the fllowing line to /etc/aliases       helpdesk:otrs   but while the user send email to [EMAIL PROTECTED], the mail would become a new ticket, but it posted into some other queue rather than "raw" queue.   s