On 15.12.2011, at 17:52, Robert Woodworth wrote:
> Ive been a sysadmin long enough Im pretty ashamed to have made that error...
I’ve setup my report tool to connect to
https://support.mydomain.com/otrs/rpc.php, trying to use the API after an
upgrade. It took me a week to recognize that I should
r...
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Nils
Leideck
Sent: Tuesday, December 13, 2011 8:14 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] broken url on messages
Hi Robert,
please provide the Kernel/Config.
ilto:otrs-boun...@otrs.org] On Behalf Of
> Steven Carr
> Sent: Tuesday, December 13, 2011 12:29 AM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] broken url on messages
>
> Look in Sysconfig under Framework -> Core
> Set the FQDN, AdminEmail, Notifi
ines.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Steven
Carr
Sent: Tuesday, December 13, 2011 12:29 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] broken url on messages
Look in Sysconfig under Framework -> Core
Set t
Look in Sysconfig under Framework -> Core
Set the FQDN, AdminEmail, NotificationSenderEmail etc.
Steve
On 13 December 2011 04:29, Robert Woodworth wrote:
> I know Ive botched something in the config, but I cant find where.
>
> This is the issue:
>
> ** **
>
> Email address is otrs@do
I know Ive botched something in the config, but I cant find where.
This is the issue:
Email address is otrs@domain
Correct URL is http://otrs.domain/otrs
URL appended to email messages:
http://domain/otrs/index.pl?Action=AgentTicketZoom;TicketID=1916
Anybody have an idea WHAT I scre
