Re: [otrs] can´t authorize e -mail problem

2006-08-31 Thread Nils Breunese (Lemonbit Internet)
Mercator GmbH wrote: the GUI? See http://lists.otrs.org/pipermail/otrs/2006-August/ 012068.html for the original post that said escaping the @-sign worked. Also note that that archived mail has @ replaced by _at_, the original mail has just @. I have read the article. Actually, in my

Re: [otrs] can´t authorize e -mail problem

2006-08-31 Thread Nils Breunese (Lemonbit Internet)
Mercator GmbH wrote: By the way: I don´t see ANY images. I think that´s an alias problem with Apache. I have read some articles. Problem is that the newsgroups are not searchable (right??) and I cannot find the article anymore. Using Google you can search anything. :o) Just use

Re: [otrs] can´t authorize e -mail problem

2006-08-31 Thread Nils Breunese (Lemonbit Internet)
Mercator GmbH wrote: Try using \@ instead of @ in the username. This was mentioned on this list recently. (Yes, the GUI should probably make this just work.) Nils, what if I use the PostMaster.pl instead with procmail? don´t know how to use it, but read in the manual about this

Re: [otrs] can´t authorize e -mail problem

2006-08-31 Thread Nils Breunese (Lemonbit Internet)
Mercator GmbH wrote: Nils, or could I use the .fetchmailrc instead?? I don´t know why.. I got ONE ticket created! Maybe because I was playing with fetchmail or with procmail... Yes, it's also possible to use fetchmail. All the options of receiving mail are in the manual:

Re: [otrs] can´t authorize e -mail problem

2006-08-31 Thread Mercator GmbH
Again? They showed up before? How did you install OTRS   (.rpm/.tar.gz)? I have the following in my vhost config for the images: Alias /otrs-web/ /opt/otrs/var/httpd/htdocs/ yes, they showed up before, but on my old server, which is GONE!!! The new sever-hoster installed OTRS as

Re: [otrs] can´t authorize e -mail problem

2006-08-31 Thread Mercator GmbH
I use PostMasterPOP3.pl myself, as it's the easiest way. Have you   read the chapter on 'Receiving emails' (http://doc.otrs.org/2.0/en/ html/x1192.html)? yes, over and over.. ;-)) ___ OTRS mailing list: otrs - Webpage:

[otrs] can´t authorize e -mail problem

2006-08-30 Thread Marc Herms
I have this problem: OTRS is running and all fine (besides not displaying images/icons, but I think I have to create another alias for this). However, it can NOT get e-mail. In the pop3 configurations, I have put in the correct username, host and password, but it keeps saying auth failed.