Mercator GmbH wrote:
> the GUI? See http://lists.otrs.org/pipermail/otrs/2006-August/
> 012068.html for the original post that said escaping the @-sign
> worked. Also note that that archived mail has "@" replaced by
"_at_",
> the original mail has just "@".
I have read the article. Actually, in my Config.pm is NO entry for
sendmail, since I had to install OTRS new and all my configurations
got lost... I have added this now. Is this OK? (sendmail path is
correct!)
And what about the pop3 settings in the GUI? Delete them?
# SendmailModule
# (Where is sendmail located and some options.
# See 'man sendmail' for details. Or use the SMTP backend.)
$Self->{'SendmailModule'} = 'Kernel::System::Email::Sendmail';
$Self->{'SendmailModule::CMD'} = '/usr/sbin/sendmail -i -f ';
#
$Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';
$Self->{'SendmailModule::Host'} = 'sardiniatravel.net';
$Self->{'SendmailModule::Port'} = '25';
$Self->{'SendmailModule::AuthUser'} = 'sardiniatravel
[EMAIL PROTECTED]';
$Self->{'SendmailModule::AuthPassword'} = ' ... ';
The mail I linked to solved a problem with sending mail from OTRS
(notifications, replies, etc.). Your problem is getting the mails
into the system as tickets, right? I figured the same thing might
apply, using \@ instead of @. But there's always the possibility it's
something else. Personally I've never had a problem using OTRS.
Nils Breunese.
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