Re: [otrs] cron pop3

2009-10-01 Thread Prince Chavez
Hi, I am running OTRS on my Ubuntu 8.04 machine, here's what I did (I get my updates every 5 minutes): Open a terminal (alt+f2, type: xterm) type: sudo su (enter your password) type: crontab -e (it should pull up a commandline text editor (nano in my case)) assuming you installed it in /opt,

Re: [otrs] cron pop3

2009-10-01 Thread Marco Vannini
on rh like system you should start otrs service chkconfig --level 2345 otrs on to start it service otrs start This will put in your crontab postmastermailbox.pl MV ubuntu should have something like this. On Thu, Oct 1, 2009 at 7:26 PM, Matt Veilleux wrote: > Hi, > > I am a both a linux and

[otrs] cron pop3

2009-10-01 Thread Matt Veilleux
Hi, I am a both a linux and OTRS newbie so bear with me please. I have installed OTRS on Ubuntu and have begun configuring things. I have entered pop3 accounts for each queue for users to submit tickets too, only problem is I cannot figure out how to get OTRS to check the pop3 accounts automatical