RE: [otrs] error OTRS-PM-10

2004-11-10 Thread Eric Assouad
inbox. Thanks! Eric -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tyler Hepworth Sent: Monday, November 08, 2004 10:40 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] error OTRS-PM-10 On Mon, 8 Nov 2004 17:27:35 +0100, Markus Ruecker

Re: [otrs] error OTRS-PM-10

2004-11-08 Thread Tyler Hepworth
On Mon, 8 Nov 2004 17:27:35 +0100, Markus Ruecker <[EMAIL PROTECTED]> wrote: > Hi Eric, > > It has to be set in your MySQL Configuration File (my.cnf). > > Regards, > > Markus Ruecker [snip] Set the following in you Kernel/Config.pm (if you need greater than 5 Mb upload) # MaxFileUplo

RE: [otrs] error OTRS-PM-10

2004-11-08 Thread Markus Ruecker
[EMAIL PROTECTED] On > Behalf Of Eric Assouad > Sent: Monday, November 08, 2004 5:15 PM > To: User questions and discussions about OTRS. > Subject: RE: [otrs] error OTRS-PM-10 > > > Thanks Tyler, I am trying to find out how to change the max > attachment size in the documen

RE: [otrs] error OTRS-PM-10

2004-11-08 Thread Eric Assouad
er 08, 2004 9:09 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] error OTRS-PM-10 On Mon, 8 Nov 2004 08:38:16 -0700, Eric Assouad <[EMAIL PROTECTED]> wrote: > > What does the message below mean and how can I fix it? It's happens > every night and is cau

Re: [otrs] error OTRS-PM-10

2004-11-08 Thread Tyler Hepworth
On Mon, 8 Nov 2004 08:38:16 -0700, Eric Assouad <[EMAIL PROTECTED]> wrote: > > What does the message below mean and how can I fix it? It's happens every > night and is causing the e-mail to bounce and create a new ticket everyday > around midnight. > > > Got a packet bigger than 'max_allo

[otrs] error OTRS-PM-10

2004-11-08 Thread Eric Assouad
What does the message below mean and how can I fix it? It's happens every night and is causing the e-mail to bounce and create a new ticket everyday around midnight.      Got a packet bigger than 'max_allowed_packet', SQL: 'INSERT INTO article_plain (article_id, body, create_time, create_by,