[otrs] is it possible to connect two OTRS systems?

2005-06-16 Thread Moritz Bunkus
Hey, a colleague of mine thinks that it is possible to connect two different OTRS systems, e.g. those of two companies. The idea is that tickets can be moved from one system to the other. Unfortunately I haven't found anything about that in the docs, nor in the mailing list archives. So I guess

Re: [otrs] is it possible to connect two OTRS systems?

2005-06-16 Thread Victor Rodriguez Cortes
On 16 Jun 2005 at 9:11, Moritz Bunkus wrote: Hey, a colleague of mine thinks that it is possible to connect two different OTRS systems, e.g. those of two companies. The idea is that tickets can be moved from one system to the other. Unfortunately I haven't found anything about

AW: [otrs] is it possible to connect two OTRS systems?

2005-06-16 Thread Kaiser Dr., Thomas (LfStaD)
] Gesendet: Donnerstag, 16. Juni 2005 12:31 An: User questions and discussions about OTRS.org Betreff: Re: [otrs] is it possible to connect two OTRS systems? On 16 Jun 2005 at 9:11, Moritz Bunkus wrote: Hey, a colleague of mine thinks that it is possible to connect two different OTRS systems

Re: [otrs] is it possible to connect two OTRS systems?

2005-06-16 Thread Moritz Bunkus
Hey, On Thursday 16 June 2005 12:30, Victor Rodriguez Cortes wrote: Why would you need to connect two OTRS servers? Is there any real situation where this thing would be practical? We have very close ties to four other companies. Although each has its own IT systems (and that won't