RE: [otrs] newbie question about Time Accounting

2008-01-11 Thread Alan Norton
Subject: Re: [otrs] newbie question about Time Accounting -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Alan, > Clicked on TimeAccounting, get Edit Time Account Preference. > > Added two Actions, Start and Stop, (not quite sure the Action is for, so > I figured I play a little. >

Re: [otrs] newbie question about Time Accounting

2008-01-11 Thread Torsten Thau
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Alan, > Clicked on TimeAccounting, get Edit Time Account Preference. > > Added two Actions, Start and Stop, (not quite sure the Action is for, so > I figured I play a little. > > Clicked on the User and clicked submit. > > But I not see anythin

[otrs] newbie question about Time Accounting

2008-01-10 Thread Alan Norton
Hello All, I have a couple questions about the Time Accounting Module. How do you use it? I’ve been looking all over for some documents on the Time Accounting Module, and I can find anything, please help!!! We would like to use this to track on-going projects, and our time that we sp