[otrs] problems with receiving emails

2004-02-27 Thread Andreas Bublitz
> What do Mercury's and OTRS' logs say? > > Regards, > > Robert Kehl Hey there, that is OTRS' log: [Fri Feb 27 10:06:13 2004][Error][Kernel::System::Ticket::State::StateLookup][74] No StateID for new found! [Fri Feb 27 10:06:13 2004][Error][Kernel::System::Ticket::CreateTicketDB][189] No StateID

Re: [otrs] problems with receiving emails

2004-02-23 Thread Robert Kehl
On Monday, February 23, 2004 12:08 PM Andreas Bublitz <[EMAIL PROTECTED]> wrote: > I can search for the mails, but can't find them. It seems as OTRS > deletes the email directly after it received it. Is this a bug of OTRS > 1.1.3 or have I just forgotten about some settings? What do Mercury's and

[otrs] problems with receiving emails

2004-02-23 Thread Andreas Bublitz
Hey everyone, for some reason I don't receive anymore emails in my queues. I had everything running fine, but now the emails are not moved into the queues correctly. I have the correct settings for the pop3 accounts and the system actually receives the emails. I know this since the pop3 accounts