Re: [otrs] ticket creation w/o registration

2005-01-21 Thread Alex
Hello Peter, Friday, January 21, 2005, 11:12:12 AM, you wrote: > Just create a webform and send it to a e-mail address ([EMAIL PROTECTED]). > 1. create an e-mail address in your system where to send the webform and > which OTRS can POP ([EMAIL PROTECTED]) > 2. create a system e-mail address in O

RE: Re[2]: [otrs] ticket creation w/o registration

2005-01-21 Thread Peter van Beugen
an: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Alex Verzonden: vrijdag 21 januari 2005 7:56 Aan: User questions and discussions about OTRS. Onderwerp: Re[2]: [otrs] ticket creation w/o registration Hello Adler, Friday, January 21, 2005, 2:08:53 AM, you wrote: > Alex, > What version ar

Re: Re[2]: [otrs] ticket creation w/o registration

2005-01-21 Thread [EMAIL PROTECTED]
I might be off here but I think you could pipe the webform data via email to OTRS thus creating a new ticket. Chris --- Alex <[EMAIL PROTECTED]> wrote: > Hello Adler, > > Friday, January 21, 2005, 2:08:53 AM, you wrote: > > > Alex, > > > What version are you installing? Linux, Win etc. > Also

Re[2]: [otrs] ticket creation w/o registration

2005-01-20 Thread Alex
Hello Adler, Friday, January 21, 2005, 2:08:53 AM, you wrote: > Alex, > What version are you installing? Linux, Win etc. Also you have to edit the > config.pm file in the kernel folder to your needs. Users don't need to > register to send tickets (Keep reading). BTW, I installed OTRS on a window

RE: [otrs] ticket creation w/o registration

2005-01-20 Thread Adler Eliacin
http://www.editplus.com/ good luck -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alex Sent: Thursday, January 20, 2005 4:14 PM To: otrs@otrs.org Subject:[otrs] ticket creation w/o registration Hello all, I've just installed otrs and don&#

[otrs] ticket creation w/o registration

2005-01-20 Thread Alex
Hello all, I've just installed otrs and don't configure it fully. There is some missing in docs I think, because there is no any chapters about how to get starting or step by step configuration. It's really difficult.. While I'm trying to configure it I have a question. Is it possible to make