RE: AW: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-24 Thread Peter van Beugen
Betreff: Re: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade... Hi Manuel, Just as an FYI, I have posted a bug on this. It's bug report 2100. If you want, you can also log on to the bug tracker and provide some additional information there. I'm seeing the same thing as you

Re: AW: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-24 Thread Nils Breunese (Lemonbit)
Jeff Shepherd wrote: Yes. When I did the initial upgrade long before the reinstall. I even tried running it again after the fact and I got: # cat DBUpdate-to-2.2.mysql.sql | mysql -f -u root otrs ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: NO) Which

Re: AW: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-23 Thread Jeff Shepherd
and installed the database. Best regards, Manuel -Ursprüngliche Nachricht- Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Jeff Shepherd Gesendet: Freitag, 3. August 2007 19:40 An: User questions and discussions about OTRS.org Betreff: Re: AW: [otrs] Users missing after

AW: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-06 Thread Manuel Ernst
: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade... Hi Manuel, Just as an FYI, I have posted a bug on this. It's bug report 2100. If you want, you can also log on to the bug tracker and provide some additional information there. I'm seeing the same thing as you. The biggest problem

Re: AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-08-03 Thread Jeff Shepherd
Hi Manuel, Just as an FYI, I have posted a bug on this. It's bug report 2100. If you want, you can also log on to the bug tracker and provide some additional information there. I'm seeing the same thing as you. The biggest problem with this for me is that I can't modify users. So I have

AW: [otrs] Users missing after 2.1.7 to 2.2.1 Upgrade...

2007-07-25 Thread Manuel Ernst
Hello, As this is my first post in this list, I shortly want to introduce myself. My name is Manuel Ernst and I work in Switzerland near Basel. At the moment we use OTRS 1.3 and I am now about to update it on a new SuSE Server 10.2 to version 2.2.1. It seems that I have the same problem as