] customer webinterface queue selection
Pascal Rebsamen wrote:
> every customer must be in its own queue.
>
> its for statistics.
You know you can also customize/write your own statistics queries? I really
wouldn't go through the trouble of maintaining a queue for every customer.
Pascal Rebsamen wrote:
every customer must be in its own queue.
its for statistics.
You know you can also customize/write your own statistics queries? I
really wouldn't go through the trouble of maintaining a queue for
every customer.
Nils Breunese.
PGP.sig
Description: Dit deel van
every customer must be in its own queue.
its for statistics.
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von
[EMAIL PROTECTED]
Gesendet: Freitag, 14. September 2007 07:28
An: User questions and discussions about OTRS.org
Betreff: Re: [otrs] custo
endet: Freitag, 14. September 2007 09:13
An: User questions and discussions about OTRS.org
Betreff: AW: [otrs] customer webinterface queue selection
I think you have to put each user into a separate group and give the group only
access rights to one queue. Then the Customers should only see their Q
I think you have to put each user into a separate group and give the group only
access rights to one queue. Then the Customers should only see their Queues
-Ursprüngliche Nachricht-
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Auftrag von Pascal Rebsamen
Gesendet: Donnerstag, 13. Sept
i checked that already
but there i cannot set, that Customer1 only can See queue1 and so on
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von
Andrea Consadori
Gesendet: Donnerstag, 13. September 2007 17:35
An: User questions and discussions abo
