Thank you Gerhard.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Gerhard Weber
Sent: Wednesday, August 01, 2007 2:28 AM
To: otrs@otrs.org
Subject: RE: [otrs] Modifiying agent queue view
Hi Ron,
> 1. Is there a way to modify the agent queue view
Thanks
-Message d'origine-
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] la part de
Gerhard Weber
Envoye : mercredi 1 aout 2007 11:28
A : otrs@otrs.org
Objet : RE: [otrs] Modifiying agent queue view
Hi Ron,
> 1. Is there a way to modify the agent queue view to display the
Hi Ron,
> 1. Is there a way to modify the agent queue view to display the owner
of each ticket?
* Edit Kernel\Output\HTML\Standard\AgentTicketQueueTicketView.dtl
* Look for
#
#$Text{"Owner"}:
#$QData{"Owner","18"}
#
* uncomment those lines (i.e. delete
PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Modifiying agent queue view
Hello,
Do you find it ?
I'm very interresting ;)
Bye
-Message d'origine-
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] la part de Ron Plasse
Hello,
Do you find it ?
I'm very interresting ;)
Bye
-Message d'origine-
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] la part de Ron
Plasse
Envoyé : jeudi 12 juillet 2007 05:15
À : otrs@otrs.org
Objet : [otrs] Modifiying agent queue view
Hi All,
1. Is there a way to
