RE: [otrs] default e-mail address

2007-07-13 Thread Maurice James Ny
:21 AM To: otrs@otrs.org Subject: Re: [otrs] default e-mail address hi there i read the documentation. but i am still having trouble configuring sending and receiving e-mails. can somebody tell the exact settings for receiving and sending e-mails. cause everytime i seem to miss out

Re: [otrs] default e-mail address

2007-07-10 Thread pri pri
hi there i read the documentation. but i am still having trouble configuring sending and receiving e-mails. can somebody tell the exact settings for receiving and sending e-mails. cause everytime i seem to miss out on something.we are using otrs on windows sbs 2003 with exchange server 2003. if

Re: [otrs] default e-mail address

2007-07-10 Thread pri pri
hi there i went through the documentation and i could not find details about the smtp settings for sending and receiving e-mails. it only explain for POP3 accounts. we are currently sending and receiving e-mails through exchange server 2003 using smtp. can somebody help? thank you From:Stefan

Re: [otrs] default e-mail address

2007-07-10 Thread Nils Breunese (Lemonbit)
pri pri wrote: i went through the documentation and i could not find details about the smtp settings for sending and receiving e-mails. it only explain for POP3 accounts. we are currently sending and receiving e- mails through exchange server 2003 using smtp. can somebody help? 1. Go to

Re: [otrs] default e-mail address

2007-07-06 Thread Gabriele D'Andrea
You can insert one or more system email addresses in Admin - Email Addresses Then you can link email addresses to queues in Admin - Queue Gabriele - Original Message - From: pri pri To: otrs@otrs.org Sent: Friday, July 06, 2007 5:46 PM Subject: [otrs] default e-mail address

RE: [otrs] default e-mail address

2007-07-06 Thread Dan King
Hello, I think there are two places to change this. I'm not sure which is truly correct. The first one is in the admin area. Click on the Users link and change the [EMAIL PROTECTED] email address. The second place is in Admin again under the System heading, if you click on the Email

Re: [otrs] default e-mail address

2007-07-06 Thread Gabriele D'Andrea
- Original Message - From: Dan King To: User questions and discussions about OTRS.org Sent: Friday, July 06, 2007 5:58 PM Subject: RE: [otrs] default e-mail address Hello, I think there are two places to change this. I'm not sure which is truly correct. The first

Re: [otrs] default e-mail address

2007-07-06 Thread Stefan Bedorf
Hello Pri Pri. This list is open for your questions and as you can see, people are willing to help. Since you are new with OTRS though, may I suggest reading the OTRS documentation first. At http://doc.otrs.org you can find a list of admin manuals for all recent OTRS versions. Just select the