[pca] Fun with entitlement again

2010-04-19 Thread Jan Holzhueter
Hi, is someone else having the problem not being able to download firmware patches/updates? ( http://www.sun.com/servers/x64/x4150/downloads.jsp or 139435-06. I can download normal patches. Funny stuff does my contract now restrict me only to download Firmware for a systems that is associated wit

Re: [pca] Fun with entitlement again

2010-04-19 Thread Jan Holzhueter
Small Update: There is a new entitlement acording to: http://wikis.sun.com/display/SunSolve/How+Entitlement+Works#entitlements You need HardwareUpdates - Allows access to firmware,drivers, to get firmware. I don't have that :( Time to find out how to get that into my old Support Contract. Jan Am

Re: [pca] Fun with entitlement again

2010-04-20 Thread Martin Paul
Hi Jan, Jan Holzhueter wrote: There is a new entitlement acording to: http://wikis.sun.com/display/SunSolve/How+Entitlement+Works#entitlements You need HardwareUpdates - Allows access to firmware,drivers, to get firmware. Thanks for the link! I don't have that :( Same here. The funny thing

Re: [pca] Fun with entitlement again

2010-04-20 Thread Jan Holzhueter
Hi, Martin Paul wrote: > > Same here. The funny thing is that the contract tied to the SOA I'm > working with actually is for a Sun T5140, according to the paperwork. > It's only a basic support contract, though, and I guess to get > "HardwareUpdates" you will need an actual hardware support cont

Re: [pca] Fun with entitlement again

2010-04-20 Thread Martin Paul
Jan Holzhueter wrote: Martin Paul wrote: and I've heard that it may cost like 20% of the price of the machine, per year. It's not that much. I read 12% for Hard- and Software and 8% for Software only. But I still need to see a real price. Better, but still about half the machine price for a u

Re: [pca] Fun with entitlement again

2010-04-20 Thread McLeod, Matt
Martin Paul wrote: > I'm 99.999% sure that the answer to this is "all firmware stuff", but a > confirmation would be nice indeed. I've just checked and I can fetch the T1000 firmware update (139435-06). We do have hardware contracts but none for that particular system. Matt

Re: [pca] Fun with entitlement again

2010-04-20 Thread Don O'Malley
Hi, There are a couple of points to bear in mind here... There is essentially Hardware Support (now provided by Oracle Premium System Plans and by Warranty) and Software Support (now provided by Oracle Premium Software Plan & Oracle Premium Operating System Plan). Hardware support will provide

Re: [pca] Fun with entitlement again

2010-04-20 Thread Don O'Malley
Hi, Unfortunately I don't have any confirmation on the pricing structure for the support plans, so all I can suggest for now is that you contact your local sales rep. Sorry, I don't have anything more concrete to share here. I can however confirm that once you have purchased hardware support

Re: [pca] Fun with entitlement again

2010-04-22 Thread Jan Holzhueter
Hi, just a small Update on the Firmware Topic: I found a System that still has hardware warranty ( Thanks to the X4150 which has a 3 Year Warranty :) ) and called the Support and asked them for the warranty Number as written here: http://wikis.sun.com/display/SunSolve/How+Entitlement+Works#entitle

Re: [pca] Fun with entitlement again

2011-04-13 Thread Stanley Laufer
er Network Administrator School of Library and Information Science San Jose State University -- Forwarded message -- Date: Thu, 22 Apr 2010 09:20:45 +0200 From: Jan Holzhueter Reply-To: "PCA (Patch Check Advanced) Discussion" To: pca@lists.univie.ac.at Subject: Re: [pca] Fun with e

Re: [pca] Fun with entitlement again

2011-04-18 Thread Martin Paul
Stanley Laufer wrote: Thought this might be of interest to some of you. While working with Oracle on the renewal of our OS support contract, I was just told the following: "Oracle has changed their stance on Firmware and they will cover Firmware support under OS coverage" Thats sounds gr

Re: [pca] Fun with entitlement again

2011-04-18 Thread Stanley Laufer
I'm now able to download a firmware patch that previously was unavailable to us a month ago... Nothing has changed in our contract. On Mon, 18 Apr 2011, Martin Paul wrote: > Stanley Laufer wrote: > > Thought this might be of interest to some of you. While working with > > Oracle on the renewal

Re: [pca] Fun with entitlement again

2011-04-19 Thread Martin Paul
Stanley Laufer wrote: I'm now able to download a firmware patch that previously was unavailable to us a month ago... Same here. Can you do me a favor and use the method described in this link to check for your patch entitlements: https://support.oracle.com/CSP/main/article?cmd=show&type=NO

Re: [pca] Fun with entitlement again

2011-04-19 Thread Stanley Laufer
Yes: Nothing has changed in our contract. We only have Premier OS Support. So I think you're right. Stanley E. Laufer Network Administrator School of Library and Information Science San Jose State University On Tue, 19 Apr 2011, Martin Paul wrote: > Stanley Laufer wrote: > > I'm now able t

Re: [pca] Fun with entitlement again

2011-04-19 Thread Jeff Earickson
The information below helped me in chasing problems with entitlement issues regarding Sun Studio 12.1 and 12.2. In the past few days, I have suddenly been getting: 145354 -- < 03 --- 53 Oracle Solaris Studio 12.2: Patch for Oracle Solaris C Compiler Looking for 145354-03 (5/12) Trying Oracle Try

Re: [pca] Fun with entitlement again

2011-04-20 Thread Martin Paul
Jeff Earickson wrote: The information below helped me in chasing problems with entitlement issues regarding Sun Studio 12.1 and 12.2. I think some time ago, patches for older versions of Sun Studio were available without the "Software" entitlement, but I just checked versions 12, 12.1 and 12.

Re: [pca] Fun with entitlement again

2011-04-20 Thread Martin Paul
Ben Taylor wrote: On Wed, Apr 20, 2011 at 3:45 AM, Martin Paul wrote: I think some time ago, patches for older versions of Sun Studio were available without the "Software" entitlement, but I just checked versions 12, 12.1 and 12.2 - for all of these the "Software" entitlement is required now.

Re: [pca] Fun with entitlement again

2011-04-20 Thread Jeff Earickson
Yesterday, I couldn't download the patches for Sun Studio 12.2, today I can. This stuff drives me crazy... Jeff Earickson On Wed, Apr 20, 2011 at 3:45 AM, Martin Paul wrote: > Jeff Earickson wrote: >> >> The information below helped me in chasing problems with entitlement >> issues regarding Sun