On 01/06/2018 08:51 PM, Mark Phillips wrote:
A few ideas off the top of my head...
* Maybe you could use rdesktop (or some equivalent) to gain access
to his computer and show him how to work on it? I did this years ago
on older Windows machines from Linux, not sure if you can do it today
with
A few ideas off the top of my head...
* Maybe you could use rdesktop (or some equivalent) to gain access to his
computer and show him how to work on it? I did this years ago on older
Windows machines from Linux, not sure if you can do it today with newer
windows. Google will help you with this.
LOL!
We are both past 3 score & 10 ;/
I suspect we speak "different " languages.
He had called me last night mentioning a problem.
I gave him some off the top of my head search terms.
After a full night's sleep I came up with a better set of search terms.
I searched.
Came up with useful and
Something that has served me well is to stop assuming I know what the problem
is/might-be, and start asking questions. Ask simple questions. Get the other
person to teach you about whats going on, how, when, any ideas they have on why
(they use the system on a regular basis, they are more apt