Re: Re(2): is this company still in business?

okay; tried it, the dialog box under e) did not appear, and i was not in a new database with no messages; i was in the PowerMail application with no windows open at all. this is how PowerMail launches for me every time now. is there a prefs file i can trash in an effort to start over? walt

Re: Re(2): is this company still in business?

thank you; i'll try this. i don't have high hopes for success, since everything else i've tried ends either with an error message or PowerMail crashing, but i'll try it anyway. walt Quoting Marlyse Comte [EMAIL PROTECTED]: I'd suggest the following: a) delete the demo v4 instance

Re: Re(2): is this company still in business?

okay then! i go File - Switch User Environment... and whether i choose the PM Files folder that 5 installed in ~/Library/Mail or my old PM Files folder from PowerMail 4, PowerMail unexpectedly quits. here, for any extremely geeky people who might be interested, is the log: --- Date/Time:

Re: Re(2): is this company still in business?

'k, thank you, Emily; i'll try that. and part of my concern about the charging business is that i actually placed my order for PM 4.1.2 - i didn't know PM 5 was coming soon. plus something was funky with my browser's caches so i couldn't get to any PM 5-related pages on the website until it

Re(2): is this company still in business?

I'd suggest the following: a) delete the demo v4 instance (application folder) b) move the beta v5 version into the application folder c) copy the beta v5 key into the application folder d) drag the beta v5 key onto the application e) now you should be presented with the new database or the