[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

My riding buddy has 6 pounds to go before he's officially "too big", but the foot rests are starting to feel a bit short. Funny, you'd think a Dutch baby seat would allow for long legs. He's almost tall enough for his first balance bike - non-Riv, unless that's what the Clem Smith turns out to b

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

My riding buddy has 6 pounds to go before he's officially "too big", but the foot rests are starting to feel a bit short. Funny, you'd think a Dutch baby seat would allow for long legs. He's almost tall enough for his first balance bike - non-Riv, unless that's what the Clem Smith turns out to b

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

I suppose I should clarify that I did pay for the new frame - but full price, which they certainly could have asked for, since as you say, I wasn't the customer (though several parts did come from them, most visibly the Bosco Bullmoose's). Wouldn't want to set up anyone else to expect (or deman

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

Yes, dynamo wire, using clear racer/helicopter tape - the most secure and unobtrusive way I've found. On Tuesday, July 22, 2014 6:53:13 PM UTC-4, Tom Harrop wrote: > > Oh yeah, and was that the dynamo wire you were tapi

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

Glad your story had such a happy ending, although it seems to have been a big disruption. Sometimes I get on my 2006 Rambouillet, after I haven't ridden it for awhile, and it feels like a new bike day; and after all the work you did I definitely recommend luxuriating in a new bike experience

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

> > > Wow! That's what I call amazing customer service - and you weren't even the customer! Compliments to RBW for going above and beyond. That goes a long way in goodwill, I'd say. I look forward to a Blug post about this frame and how they figure it happened. -- You received this message b

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

Oh yeah, and was that the dynamo wire you were taping to the frame right at the start? -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsu

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

One of my favourite recent bike videos, great job! If it had been me it would've been twice as long to account for searching through the pile of tools I'd accumulated in the blue carpet work area... -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch"

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

Yeah...I was impressed at how organized and neat you are...great video. I really love those Riv assembly videos by the way; it's like a dance with the bike , the mechanic and the tools. Just so neat to watch! My partner does the wrenching; I am like the proverbial cow in the china shop On Tues

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

Your workshop looks a lot like mine! Nice work - I'm impressed that you finish one part of the job, sort the tools out and keep the floor/walk space clear so there is no tripping over/damaging parts. Excellent. IanA. On Monday, July 21, 2014 2:24:43 PM UTC-6, John Stowe wrote: > > Back in May

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

New bike day... Congrats and bravo to Riv for doing above and beyond! -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegrou

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

Definitely new bike day. Glad Riv took care of you...but of course no surprise. On Monday, July 21, 2014 3:24:43 PM UTC-5, John Stowe wrote: > > Back in May I was on a group ride with my toddler in the front seat of > "our" Sam Hillborne when I got my first flat ever for that bike. Probably > a

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

Definitely new bike day! The folks at Rivendell are amazing and really do what it takes to astound with great customer service. They recognize a potential problem in the frame and want to know what caused it so they can fix it. That's integrity. With abandon, Patrick -- You received this mess

[RBW] Re: Just fixed, or new bike day? - either way, thanks to the nice Riv folks

John: That's a wonderful story, with a happy ending. It's always encouraging to hear about people going beyond their recognized obligations, and I think there are plenty of list members who've had experiences with Rivendell taking good care of them. You co-pilot looks like one happy camper!