Thanks Kevin
I'll try emailing him. All it takes is one good tech support person on a
team to get somewhere on an issue.
Take care,
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 485-8122 f. (541) 338-8202
If you have received this email and are not the int
Hi Michael
I appreciate the info. I'll give that a try tomorrow. Even though I haven't
used Schneider equipment much in the last few years, I still have a bunch
of systems out there with their products.
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 4
veral years ago
there was a special number to press once you were in the Schneider tech
support answering system, but if you followed the prompts you wouldn't
actually get to tech support.
Thanks in advance to anyone who can help,
Vince McClellan
Energy Design
NABCEP PV Installation Profes
ith a large
residential installation. My client is deciding whether to upgrade his
service to a 240 split phase as he doesn't need the three-phase power. Most
utilities I know of are phasing out the old 240 Delta services. Pun
intended.
Best of luck,
Vince McClellan
Energy Design
ll say they
are rated at a much larger amperage than they can continuously handle.
Your transfer switch idea may even work better if you have the physical
space for it.
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 485-8122 f. (541) 338-8202
If you have received
transfer switch in one
inverter to take the whole load.
I was originally a staunch Outback fan but we’ve stopped using their products
after we had repeated Incidents of equipment not working right out of the box.
Vince McClellan
Energy Design
> On Sep 8, 2022, at 07:30, Jerry Shafer via
n the wrenches list that have
chimed in on this thread we have way more things to look for as causal for
why this happens and fix the problem.
Thanks as always for your input on the list,
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 485-8122 f. (541) 338-8202
If you
company to simply scrap the old system, add another inverter to the new
system, and add the DC array power to the new system from the existing
system. Live and learn!
Thanks for chiming in,
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 485-8122 f. (541) 338-8202
If you
ched to the previous email. *
*Thanks for looking this over. I feel like there must be something that we
and Sol-Ark are missing. *
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 485-8122 f. (541) 338-8202
If you have received this email and are not the intended rec
It's a hybrid system with the Blue Ion batteries as backup when the utility
is down.
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 485-8122 f. (541) 338-8202
If you have received this email and are not the intended recipient please
delete this email. Copyin
t?
Thanks,
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 485-8122 f. (541) 338-8202
If you have received this email and are not the intended recipient please
delete this email. Copying, or using any part, content, or attachment of
this email is strictly
/userportal/document.do?docId=1018
Vince McClellan
Energy Design
Sent from my iPad
> On Nov 18, 2019, at 8:52 PM, Ray wrote:
>
>
> Totally sounds like Low voltage disconnect to me. Many, Many times the
> generator does not start when it should or connect to the inverter. I'
on from Schneider regarding the access number. My apologies!
I do agree that it's important to not have our clients call tech support
directly.
Vince McClellan
Energy Design
NABCEP PV Installation Professional
p. (541) 485-8122 f. (541) 338-8202
If you have received this email and are n
Hi Kevin
Frustrating isn’t it. Try calling the tech support line and then enter the
number 8. You should get a real person.
> On Apr 5, 2019, at 12:34 PM, Kevin Pegg wrote:
>
> Hi Wrenches,
>
> Curious if anyone has had any response from Schneider renewable energy tech
> support of late? I
ing in
to ferrite cores but can't seem to find a source that lists what the
frequency is that is dissipated by the ferrite cores that I can find
online. I need the ferrite cores to be in the range of 250kHz to 2MHz.
Thanks,
Vince McClellan
Energy Design
_
our client for a larger
battery bank but they didn't think they would ever need that much power.
--
--
*Vince McClellan
Energy Design
_www.solarenergydesign.com <http://www.solarenergydesign.com/>_
p: 541.485.8122; f: 541.338.3168*
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