storage devices to energy consuming devices.“ W. Miller
>
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org
> <mailto:re-wrenches-boun...@lists.re-wrenches.org>] On Behalf Of Dave Tedeyan
> Sent: Monday, July 1, 2019 8:32 AM
> To: RE-wrenches
> Subject: [RE-wrenc
to energy consuming devices.“ W. Miller
*From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
Behalf Of *Dave Tedeyan
*Sent:* Monday, July 1, 2019 8:32 AM
*To:* RE-wrenches
*Subject:* [RE-wrenches] Damaged in shipping
Hi All,
I thought I would pick the hive mind to get
Dave,
Two more pieces...
- keep notes and records of dates, times, activities and results for the entire
process.
- stay in regular communication with your clients, so that you’re working with
them rather than for them.
Allan Sindelar, Sindelar Solar
> On Jul 2, 2019, at 1:26 PM, Dave Tedeya
Dave,
If you are not alreadyMake sure you keep communication with them open about
the issue during this time...so you don’t spring the issue on them if/when it
drags out being resolved.
Benn Kilburn
SkyFire Energy
780-906-7807
> On Jul 2, 2019, at 2:26 PM, Dave Tedeyan wrote:
>
> Hi All
Hi All,
Thanks for the thoughts and opinions. It helps me a lot to get other
opinions from people who have been doing this much longer than I. I am
leaning towards the "don't charge any more until the issue is settled and
then come up with a fair price" with the customer. Fortunately, I know that
t
Dave
Wow it really sounds like a mess, logically you would charge the customer
for your time but ethically or morally or as a humanitarian you would
discount the cost, l have been in your shoes and it is a difficult
position. I would have a conversation with the customer detailing your time
and cos
Dave,
I would bill the customer. I keep spares here for couple
complete Schneider systems. If I even think there is an intermittent, I
replace and run the ? here at the house. I am starting to install redundant
systems for folks that are too remote. I think Outback needs to not be so
accommodat
Hi dave
Radian Control boards can definitely be field replaced. Done it many times
Try kris stone. Hes ex outback tech, sells replacement parts, solid advice.
Jay
Peltz power.
> On Jul 1, 2019, at 8:32 AM, Dave Tedeyan wrote:
>
> Hi All,
> I thought I would pick the hive mind to get some
ssage from your computer system. Thank you.
From: RE-wrenches on behalf of Dave
Tedeyan
Sent: Monday, July 1, 2019 11:32 AM
To: RE-wrenches
Subject: [RE-wrenches] Damaged in shipping
Hi All,
I thought I would pick the hive mind to get some thoughts on
Hi All,
I thought I would pick the hive mind to get some thoughts on whose
responsibility it is when you service a system and things go wrong beyond
your control.
Here is the situation:
Outback Radian GS8048 inverter (out of warranty) goes offline and stops
working. Customer calls me to check it o
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