Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Troy Harvey
but it also takes MUCH less time in most cases and can be done much more easily by one service technician. It's not a money maker, but it covers cost in our neck of the woods. How is that possible? I get a lousy $150 dollars from enphase to rip apart half of a array just to get at

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Tump
Yeah I too agree. Bring the techs from Enfizz out put them on a 12/12 pitch roof, 2 stories up and see if they feel adequately compensaited! This has ALWAYS BEEN an issue for this industry. We recommend products, buy the products, without us the manus don't HAVE jobs and we are left trying to

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Jason Szumlanski
Why would you rip apart an array? We only remove one module in almost every case, replace the WEEBs, replace the inverter, and we're done. If there are more than two rows of modules, you might need to remove an additional module or two, but that takes almost no time. Our steepest roofs here are

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Dave Click
Another option would be to compensate the customer for lost production until you're out there to replace a second inverter. You can credit this against Jason's diagnostic fee idea and/or the $150/unit reimbursement from Enphase. Each unit down is about $30-60/year depending on location. Could

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Dana
: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Jason Szumlanski Sent: Thursday, May 09, 2013 9:52 AM To: RE-wrenches Subject: Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius Why would you rip apart an array? We only remove

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-09 Thread Troy Harvey
Why would you rip apart an array? We only remove one module in almost every case, replace the WEEBs, replace the inverter, and we're done. If there are more than two rows of modules, you might need to remove an additional module or two, but that takes almost no time. Our steepest roofs

Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

2013-05-07 Thread Larry Crutcher, Starlight Solar Power Systems
Bob-O, Fronius is not good for reimbursement anymore. While they used to be, Fronius has refused to pay for warranty service. Since December, 2012, they have refused to reimburse me for an inverter swap that THEY told me to make. The display had an intermit ant problem. When I swapped out the