Why would you "rip apart an array?" We only remove one module in almost
every case, replace the WEEBs, replace the inverter, and we're done. If
there are more than two rows of modules, you might need to remove an
additional module or two, but that takes almost no time. Our steepest roofs
here are typically 6:12, with many shallower, so you folks up north
probably find it much more difficult, and I understand that.

Also, there isn't any rule that you can't charge the customer a diagnostic
fee. We don't because the reimbursement does adequately compensate us, but
if your costs are legitimately higher, recover them from the consumer like
most appliance warranty service companies do.

*Jason Szumlanski** *

*Fafco Solar
*


On Thu, May 9, 2013 at 10:54 AM, Troy Harvey <tahar...@heliocentric.org>wrote:

>
>
> but it also takes MUCH less time in most cases and can be done much more
> easily by one service technician. It's not a money maker, but it covers
> cost in our neck of the woods.
>
>
>
> How is that possible?
>
>  I get a lousy $150 dollars from enphase to rip apart half of a array just
> to get at the micro inverter. Then I have to put the array back together.
> Its an all day activity for two people for 1 inverter. And then I have to
> do it on the same array the next year again. With a string inverter the
> swap is simple.
>
>
>
> thanks,
>
> Troy Harvey
> ---------------------
> Principal Engineer
> Heliocentric
> 801-453-9434
> tahar...@heliocentric.org
>
>
>
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