Luke,
When you first posted I forwarded your request to our warehouse
manager, who's quite experienced. He didn't receive any of the
responses from other Wrenches, but sent this to me this morning:
Inspect it immediately for obvious signs of
-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Allan
Sindelar
Sent: Wednesday, November 06, 2013 1:43 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Hidden Freight Damage
Luke,
When you first posted I forwarded your request to our warehouse manager
One thing we find is asking who our supplier is shipping on we find Fed Ex very
careful willing to admit damages also process claims quickly. Conway We
never damage anything we don't use ABF. always broken freight.
Overnight/UPS is questionable. Self insuring trucking companies will
Appeal this! Can I have your supervisors name and number please! Just keep
going up the ladder until you get action. But first talk to the local terminal
to see if they have any insight on who to talk to and how to appeal.
Hope that helps! Jeff
Sent from my iPhone
On Nov 4, 2013, at 8:47
Wrenches,
Thanks to everyone who responded to my Freight Damage post.
I wouldn't wish freight nightmares on anyone, but it is somewhat comforting to
hear that most folks have run into this problem over the years.
The major takeaway seems to be that there is no substitute for a thorough
Wrenches,
We have been in business for about 8 years, and up until now, the shipping gods
have smiled upon me, but apparently my luck has run out, as I've had 2 costly
shipping nightmares within a month, and I'm just wondering what other Wrenches
have done to protect themselves from the
This has happened to me a bunch. In my opinion, it is very important to
unpack all modules and equipment and inspect them before signing for a
delivery. We would have the driver unload modules on skids onto ground (if
he had a lift gate) or onto dock, and cut open module skids, inspect and
take
Christy sgsrenewab...@gmail.com
To:
re-wrenches@lists.re-wrenches.org re-wrenches@lists.re-wrenches.org
Date:
11/04/2013 08:47 AM
Subject:
[RE-wrenches] Hidden freight damage
Sent by:
re-wrenches-boun...@lists.re-wrenches.org
Wrenches,
We have been in business for about 8 years, and up until now
@lists.re-wrenches.org
Subject: [RE-wrenches] Hidden freight damage
Wrenches,
We have been in business for about 8 years, and up until now, the shipping
gods have smiled upon me, but apparently my luck has run out, as I've had 2
costly shipping nightmares within a month, and I'm just wondering what
I has been our experience that just about EVERY freight damage claim is
initially denied. They like to negotiate with you and give you a settlement
offer.
We make a good visual inspection, and if there is so much as a scratch or
grease mark on the wrap, we note possible hidden damage. We
Hey Luke,
Was it Saia?? We have had 2 claims this season as well. Similar fork
issue. One was a transfer from Saia to another freight company to us.
According to the driver, it arrived that morning damaged on the dock and
they are obliged to deliver it regardless. The other directly from
-wrenches-boun...@lists.re-wrenches.org] On Behalf Of jason pozner
Sent: Monday, November 04, 2013 1:47 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Hidden freight damage
Hey Luke,
Was it Saia?? We have had 2 claims this season as well. Similar fork
issue. One was a transfer from Saia
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