My god dude .. they still haven't fixed that? For anyone wondering
they did have a known issue that if you spend too long typing
something expires and it stops letting you submit tickets without any
kind of message or warning (too long is like 2 minutes). Also the
thing heavily utilizes popups s
If you submit your bug in less than 2 minutes from the time you start
a new one - it often works.
Don't know why that's an issue - but when I write out my bug in a Text
file outside the system, create a new bug and paste in the contents -
it works every time for me.
.dave
2009/6/4 El Pollo Loco
I doubt there will be a tool to submit bugs from the server manager.
You describle this like its similar to the Windows thing that I always
click "Don't Send"
I think a tool that allows for zipping and then emailing logfiles,
configuration files, server info, etc... would be much more
valuable...
I've had NOTHING but trouble with it. It's eaten a number of tickets
on me. Now I always save them as text files before posting. Just in
case.
Now that I think about it, the whole Knowledge.OpenText site is pretty
bad.
Searches are useless, and trying to find what you're looking for is
nearly im
We don't like it either - it often crashes while saving and we have to
do everything again. It's worse than the footprints system they had
before - which is saying something!
Richard Hauer
5 Limes Pty Limited
www.5Limes.com.au
On May 20, 10:37 am, markus giesen wrote:
> S
Sending emails works fine for us too..
There are (solid) rumors about a new tool to submit Web Solutions
Server Manager bugs directly from within the project.
We are investigating ;)
On May 20, 3:03 am, William Shen wrote:
> I hate that system with so many bugs. It's too hard to use. I think
>
I hate that system with so many bugs. It's too hard to use. I think
we'd better create tickets for itself.
2009/5/20, Christian Burne :
>
> I agree, it's not spectacular. We've been working mostly by creating new
> tickets via email @ supp...@opentext.com. It supports ticket updates and
> atta
I agree, it's not spectacular. We've been working mostly by creating new
tickets via email @ supp...@opentext.com. It supports ticket updates and
attachments as well.
Christian
cbu...@oshyn.com
Oshyn - OpenText Web Content Management Experts - www.oshyn.com
-Original Message-
From: red
On May 19, 9:40 am, Andy Rubio wrote:
> Am I the only one who has trouble with this? Posting tickets is hard
> because it locks up my browser - Task Manager is going loopy when it's
> trying to do things. I can't post new issues to it, can't see old ones
> (apparently a bug means that any issue w
