On Wed, 23 Aug 2006 18:51:54 -0700
Frances Albemuth [EMAIL PROTECTED] wrote:
error: Could not remove file: Permission denied at
/usr/lib/perl5/site_perl/5.8.5/Apache/Session/Store/File.pm line 106.
context:
I have seen this 'Permission denied' error with 3.6.0. I fixed it by
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
When email requests are sent to RT, the auto-response is no longer sent the
requester, but email's
are sent to Watchers of the queue. All other Reply's and Comments are sent
correctly once a ticket
has been created.
The original installation of RT
On Wed, 2006-08-23 at 19:11 -0500, Carl Davis wrote:
On Tue, 22 Aug 2006 09:54:41 -0700
Joshua Colson [EMAIL PROTECTED] wrote:
On Tue, 2006-08-22 at 07:08 -0500, [EMAIL PROTECTED] wrote:
Can you elaborate on this. I can't seem to figure out how to display my
custom fields via the cli.
On Wed, 2006-08-23 at 19:11 -0500, Carl Davis wrote:
Thanks for the info.
What if I have a custom filed that has a white space in it?
I'm not certain what you would have to do, but one thing I'm pretty sure
of is that you'll need to modify the CustomField modules to accept white
space in the
On Tue, 2006-08-22 at 00:22 -0400, Jesse Vincent wrote:
On Tue, Aug 22, 2006 at 06:18:48AM +0200, Theo Kramer wrote:
On Mon, 2006-08-21 at 23:39 -0400, Jesse Vincent wrote:
We have the same problem. In 3.0 only privileged users are returned in
the query builder, in 3.4+ all users
Good morning! Let me begin by saying I am NOT a perl programmer, and I
have no idea what I'm doing.
I have made a custom condition that tries to invoke
RT::Action::NotifyGroup in the commit stage, but I can't make it do
anything.
I've tried all the random stupid stuff I can think of, but
In my case, this appears to have been caused by SELinux not allowing
Apache to manipulate objects in /tmp. Everything is resolved to the
best my knowledge at this time. I would advise users working with RT
3.6.1 experiencing session issues to validate that their SELinux rules
aren't
On 8/24/06, Jason Marshall [EMAIL PROTECTED] wrote:
Hi Ruslan, no I didn't see that. Thanks for pointing it out to me.
I have an RT group called 'systems'. Do I just have to add the group
'systems', or all the members of the group individually?
Most probably you want to add a group instead
Most probably you want to add a group instead of users, so you would
be able to add users to the group from RT UI and scrip action will
pick up new members automatically.
Thanks Ruslan, that sounds very sensible.
I have run the -admin tool, and created a notifygroup entity called
Systems
Now open RT WebUI and create scrip:
condition: on correspondence
action: systems - it should be available after you've created it with script
template: correspondence
stage: transaction create
You don't have to write any bit of code.
On 8/24/06, Jason Marshall [EMAIL PROTECTED] wrote:
Most
Now open RT WebUI and create scrip:
condition: on correspondence
action: systems - it should be available after you've created it with script
template: correspondence
stage: transaction create
You don't have to write any bit of code.
Oh!! You've made it far too easy -- I was not expecting
Hi, I'm installing RT 3.4.4 on Linux with fastcgi + suexec. When starting apache, all fastcgi processes dies with exit code 103.Looking at google and fastcgi site, I cannot find any tip about what is causing this error.
Bellow is an piece of error log :[Thu Aug 24 16:53:22 2006] [notice] suEXEC
* On 23/08/06 11:55 -0600, David Oberlitner wrote:
| Point of clarification: Recompiling DBD::mysql
| must be against the updated MySQL client library.
| One approach may be to update the MySQL install on
| the RT box prior to recompiling DBD::mysql.
Hi David,
You win!
I had upgraded from mysql
Hi, I've got the LDAP authentication and account auto creation working great
with RT. However, it would be nice to have random passwords (Using the
AutogeneratedPassword template) e-mailed only for users that can't be
authenticated by LDAP. I looked through the RT modules for authentication,
Hello!
Sorry, this got lost in a deluge of email.
On 8/11/06, Ruslan Zakirov [EMAIL PROTECTED] wrote:
add line:
return;
just before /%init line.
Jim, it's not a good practice to output things from main autohandler
and its callbacks, code hasn't reached content of the html tag, yet.
Good to
(3.6.0/CentOS-4.3/mysql-4.1.20)
We have several users (both privileged and unprivileged) who use
multiple email aliases going to a single account. Often they will
correspond with RT from multiple accounts; is there any way to tie
multiple email addresses to a single username in RT (and just use,
(3.6.0.CentOS-4.3/mysql-4.1.20)
Saved searches are absolutely great. Love'em! Wouldn't want to click
without 'em!
But...
Is there an easy way to get the name of the saved search reflected in
the page title? In other words, I have a bunch of saved searches like
Chris's open tickets but when I
I'm trying to import a dump file of our rt database to my workstation.
Everytime I try to run the following command:
mysql -u root rt3 rt3.sql
I get the following error:
ERROR 1005 (HY000) at line 23: Can't create table './rt3/ACL.frm'
(errno: 121)
Is there something I don't know about dump
Hi, Folks,
I'm trying to figure out why a new RT 3.6.1 install (fc3, postgresql
7.4.11, modperl2, perl 5.8.5, apache 2.0.53, postfix 2.1.5) isn't doing
reply-to-requestors or comments from the web interface. The output
html starts with a /div tag and includes the number of msec the
On Thu, Aug 24, 2006 at 11:29:09PM -0400, Bill McGonigle wrote:
Hi, Folks,
I'm trying to figure out why a new RT 3.6.1 install (fc3, postgresql
7.4.11, modperl2, perl 5.8.5, apache 2.0.53, postfix 2.1.5) isn't doing
reply-to-requestors or comments from the web interface. The
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