On Jul 9, 2007, at 10:06 AM, Gary Oberbrunner wrote:
Hi folks -- is there a hook to filter or process the ticket history
texts
(email bodies) when they're displayed? We'd like to turn certain
pieces of
text (identified by regex) into html links.
You should be able to use the
I am using IE7 and the RT-3.6.3. When I connect to the site of the RT,
this it requests me login and password. But, When I give it shows me
codes of the next link. Please help me
Thanks
Felix
-Original Message-
From: Ben Weston [mailto:[EMAIL PROTECTED]
Sent: Monday, July 09, 2007
Try using a / at the end of your URL. For example:
http://rt.example.com/rt/
You might also want to post the output of the 'codes' you receive after
login.
James Moseley
Mendez, Felix
Hi Gary
Hi folks -- is there a hook to filter or process the ticket history texts
(email bodies) when they're displayed? We'd like to turn certain pieces of
text (identified by regex) into html links.
http://wiki.bestpractical.com/view/CustomizingWithCallbacks
I'm not sure how current it is,
Kevin Falcone wrote:
On Jul 9, 2007, at 10:06 AM, Gary Oberbrunner wrote:
Hi folks -- is there a hook to filter or process the ticket history texts
(email bodies) when they're displayed? We'd like to turn certain
pieces of
text (identified by regex) into html links.
You should be able
Essentially I created a file in the local/share/request-tracker3.4 tree
called html/Callbacks/CCDC/Ticket/Elements/ShowMessageStanza/Default
containing:
%init
my $val = $$content;
use bytes;
$val =~ s/(s?http|https):[\w\/\.:+\-]+/a href=$$\/a/gi;
$$content = $val;
/%init
%args
On Jul 9, 2007, at 10:56 AM, Gary Oberbrunner wrote:
Kevin Falcone wrote:
On Jul 9, 2007, at 10:06 AM, Gary Oberbrunner wrote:
Hi folks -- is there a hook to filter or process the ticket
history texts
(email bodies) when they're displayed? We'd like to turn certain
pieces of
text
k fixed. the database was missing the attribute table for whatever reason.
On 7/4/07, Allan Fu [EMAIL PROTECTED] wrote:
Hello,
I'm currently upgrading from 3.2.1 to 3.6.3
I'm going through the upgrade script.
I've ran
schema / acl / insert upgrades for 3.3.0 , 3.3.11 with no problems.
e-mail was processed by RT. /var/log/messages states that it sent it
to specified recipients. under history in web view, it shows that it
sent to the specified recipients. but no e-mail were ever sent! this
is the only that did not get sent. other e-mails before and after this
message were sent.
Hi,
I've searched the message archives and found someone else mentioning this
problem, but found no solution.
Basically, in both RT 3.6.1 and 3.6.4, when I am seeing the following problem:
1. Sometimes menu bars across the top jump down a line or two when I move my
mouse over them.
This
Hi,
I was able once to find someone asking about bulk importing into AssetTracker,
but have been unable to re-find the answer. Does anyone know if this is
possible? We just did a huge inventory, and I would love to get my team using
AssetTracker, and the ability to rapidly get all of the data
Okay, our general setup is this:
Group1 - Queue1
Group2 - Queue2
I want to be able for Group1 to move a ticket into Queue2 but NOT be able to
see any of the tickets in Queue2 and vice versa.
Is this possible?
Thanks,
Marc
smime.p7s
Description: S/MIME cryptographic signature
I am having a weird issue ...
When I try to post to rt, the mail makes to the list and to the mail
gateway and a response is sent to poster. But, it is not there in the
database at all. But, if I restart apache, click on each receips (and
save) for the list, it works .. but only for sometime.
Hi RT gang,
recently we've started experiencing what looks like database errors in our
RT 3.4.2 installation. We're using it with PostgreSQL 7.4.17 on RHEL4, and
get some errors in the web interface like the following:
error: DBD::Pg::st execute failed: ERROR: current transaction is
aborted,
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