John Oliver wrote:
I shouldn't have to manually add a 'root' user. Right?
after use rt3 do show tables
then
select * from Users
is root in there ?
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On Tue, Jul 31, 2007 at 01:49:29PM -0700, Chaim Rieger wrote:
> John Oliver wrote:
> >I found http://wiki.bestpractical.com/view/RecoverRootPassword
> >However... it doesn't help :-(
> >
> >mysql> update Users set Password='X03MO1qnZdYdgyfeuILPmQ' where
> >Name='root';
> >Query OK, 0 rows affected
At Tuesday 7/31/2007 04:33 PM, John Oliver wrote:
The default password 'password' isn't working for me (do I have a black
thumb of death or what? :-) ). I haven't been able to find anything
about resetting it.
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http://wiki.bestpractical.com/view/RecoverRootPassword
Steve
__
John Oliver wrote:
I found http://wiki.bestpractical.com/view/RecoverRootPassword
However... it doesn't help :-(
mysql> update Users set Password='X03MO1qnZdYdgyfeuILPmQ' where
Name='root';
Query OK, 0 rows affected (0.00 sec)
Rows matched: 0 Changed: 0 Warnings: 0
mysql> UPDATE Users SET Pas
On Tue, Jul 31, 2007 at 01:33:32PM -0700, John Oliver wrote:
> The default password 'password' isn't working for me (do I have a black
> thumb of death or what? :-) ). I haven't been able to find anything
> about resetting it.
I found http://wiki.bestpractical.com/view/RecoverRootPassword
However
The default password 'password' isn't working for me (do I have a black
thumb of death or what? :-) ). I haven't been able to find anything
about resetting it.
--
***
* John Oliver http://www.john-oli
On Tue, Jul 31, 2007 at 03:25:45PM -0500, James Moseley wrote:
> Good. I wouldn't waste my time trying to tweak selinux. It sounds like
> it's behind a firewall on an internal netwrok, so why turn it on at all.
> There are many other things that will break with selinux turned on...
Except, if no
Good. I wouldn't waste my time trying to tweak selinux. It sounds like
it's behind a firewall on an internal netwrok, so why turn it on at all.
There are many other things that will break with selinux turned on...
James Moseley
It does work. But it doesn't work with:
testuser: "|/usr/bin/rt-mailgate --queue 'My queue' --action correspond --url
http://www.domain.com/tickets/";
I can see this error in /var/log/mail.log
Jul 31 20:51:26 padme postfix/pickup[27965]: 43280B3400B: uid=0
from=
Jul 31 20:51:26 padme postfix
Toni de la Fuente wrote:
> When I try to exec this command from my mail server:
>
> Note http://www.domain.com/tickets/@domain.com <-- postfix or aliases
> add @domain.com
>
>
I see that, do you still have virtual aliases setup for those users?
What happens when you try to send something to an
Stephen Turner wrote:
> At Tuesday 7/31/2007 01:15 PM, Mathew Snyder wrote:
>> I made the changes and used the Blank template. I still haven't received
>> anything via mail.
>
> The Blank template doesn't send mail - in fact that's why it's there, so
> you can have a scrip that doesn't send mail
Justin -
Thanks for the reply. I ended up fixing this a while back. I got
pretty deep into investigating the problem, but never found out why
the default search changed for all users. I found the location in the
database where this search was stored, and found it was base64
encoded. When I decoded
At Tuesday 7/31/2007 01:15 PM, Mathew Snyder wrote:
I made the changes and used the Blank template. I still haven't received
anything via mail.
The Blank template doesn't send mail - in fact that's why it's there,
so you can have a scrip that doesn't send mail. Try the Transaction template.
I made the changes and used the Blank template. I still haven't received
anything via mail.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Roy El-Hames wrote:
> Mathew;
> Just apply the same you have there:
>
> Condition: On Queue Change
> Action: Notify Requestors
> Templat
Mathew;
Just apply the same you have there:
Condition: On Queue Change
Action: Notify Requestors
Template: Global template: MoveToCCEng
Stage: TransactionCreate
as a queue script on your CCEng queue and it should work, my guess is your template not working as a test a default template and see if
I've already done that.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Stephen Turner wrote:
> At Tuesday 7/31/2007 11:56 AM, Mathew Snyder wrote:
>> I had actually tried the queue specific scrip but it wasn't working so
>> I changed
>> it to a global thinking that was the pro
At Tuesday 7/31/2007 11:56 AM, Mathew Snyder wrote:
I had actually tried the queue specific scrip but it wasn't working
so I changed
it to a global thinking that was the problem. That didn't work either.
Roy is right - you need a queue script on the CCEng queue with
condition "On Queue Chang
Thomas,
You could set up a cron job to run every night and look at reminders
that are due and have that job open the tickets referred to as well as
produce a report.
Kenn
LBNL
Thomas Hecker wrote:
Hi to all,
well, when i need a scrip to do this, what can i use the remindes for? I
though
sorry-- yes,
$self->TransactionObj->NewValue eq "CCEng" looks good to me.
Mathew Snyder wrote:
How will that know which Queue a ticket is being moved to? Would I still use
the $self->TransactionObj->NewValue eq "CCEng" conditional?
Keep up with me and what I'm up to: http://theillien.blogspo
I had actually tried the queue specific scrip but it wasn't working so I changed
it to a global thinking that was the problem. That didn't work either.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Roy El-Hames wrote:
> Hi Mathew;
> 1- What don't you create a queue scrip/tem
Hi Mathew;
1- What don't you create a queue scrip/template instead of global one,
ie create you scrip with
Condition: On Queue Change
Action: Notify Requestors
Template: Global template: MoveToCCEng
Stage: TransactionCreate
in/on your CCEng Queue
2- If you have a defined Condition or/and act
How will that know which Queue a ticket is being moved to? Would I still use
the $self->TransactionObj->NewValue eq "CCEng" conditional?
Keep up with me and what I'm up to: http://theillien.blogspot.com
Forrest Blount wrote:
> You don't want $self->TransactionObj->Type eq "Queue" because Type c
You don't want $self->TransactionObj->Type eq "Queue" because Type can't be
set to Queue.
You want $self->TransactionObj->Type eq "Set"
&$self->TransactionObj->Field eq "Queue"
and that should work, i think.
f
On 7/31/07, Mathew Snyder <[EMAIL PROTECTED]> wrote:
>
> I've created my
I've created my template under Global. I've also set under Global the scrip
with:
Condition: On Queue Change
Action: Notify Requestors
Template: Global template: MoveToCCEng
Stage: TransactionCreate
I need this to fire off only when a ticket is moved to the CCEng queue. I'm
guessing that I need
Hi,
I have RT 3.6.4 and RTFM 2.2.0 RC5.
When I want to extract an article, the little drop-down boxes supposed
to let you pick different parts of the message just show a "-" and don't
let me select anything.
rt.log doesn't show anything.
Is there a way to debug this?
Best Regards,
Rainer
Hello,
I'm tryng to show status differents of 'open' and 'new' in MyTickets(highest
priority tickets I own) and MyRequests(newest unowned tickets).
Is there a way to do that using the /Ticket/Elements/ShowSearch ?
Thank you!
Bruno
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Hello,
I'm tryng to create a search in order to save it and put in general view.
This search should find all open tickets created by any user belonging to a
certain group.
Is there a way to do that using the ticket search /Search/Edit.html ?
could not find this field, I imagine it will be calle
Hi;
line 151 in ShowTransaction there is:
my $aid =
is that a bug else what ist used for, I can't find any other reference
to $aid anywhere else ..
Roy
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Hi users,
I'm installing RT 3.6.4 on CentOS 5, and trying to fix dependencies like
this:
perl sbin/rt-test-dependencies --with-mysql --with-modperl2
$VAR1 = {
'with-STANDALONE' => 0,
'with-MASON' => 1,
'with-CLI' => 1,
'with-DEV' => 0,
'with-MODPERL2
Hi to all,
well, when i need a scrip to do this, what can i use the remindes for? I
thought this was exactly the hole purpose of the reminder. It automatically
reminds me by reopening a ticket. Only a list of reminders is not a
reminder-function i know from Outlook for example.
Does anybody have
When I try to exec this command from my mail server:
# uname -a|rt-mailgate --queue 'My queue' --action comment --url
http://www.domain.com/tickets/
In RT server I can see (in /var/log/messages) this lines:
Jul 31 09:52:38 rainbow RT: Encode::Guess failed: ; fallback to
iso-8859-1 (/usr/lib/perl
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