Ok, another update. NOW it is working. I needed to run:
dot -c
as root and bingo, it just started working. To reiterate I installed GraphViz
via yum, when you install from source (make install) it includes the 'dot c'.
Anyway, its working now. :)
Ok, I spoke a wee bit too soon.
I have the graph option, but when I go to graph something I don't get the
pretty chart. I get this in my log
Error: Layout was not done. Missing layout plugins?
I guess its just a little something I'm missing?
From: [EMAIL P
Ok, I got it!
I had installed GraphViz via yum, BUT I was missing 'perl-GraphViz'. Once I
installed that I got the Graph option!
Thanks to Scott and Jerrad for your help and patience!
Have a great weekend.
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I tried doing a configure with
./configure --with-web-user=apache --with-web-group=apache --with-modperl2
--with-mysql --enable-graphviz --enable-gd
added the graphviz and gd to my original line. Once that was done it showed
missing dependencies. Ran fixdeps and got everythi
ok, cleared cache by rm -rf /path/to/rt/var/mason_data/obj
restarted httpd (just for good measure)
logged in, still don't have the option on the Links tab. I installed Graphviz
via yum, not sure if that makes a difference or not.
Thanks
From: scott smith [
Helmuth Ramirez wrote:
> ok, I ran the testdeps, everything was found. I then did a `make
> install'. I received the friendly `Congratulations. RT is now
> installed.' message. I restarted web server, still no option for graph.
Hmm, have you tried clearing the object cache and logging out & b
ok, I ran the testdeps, everything was found. I then did a `make install'. I
received the friendly `Congratulations. RT is now installed.' message. I
restarted web server, still no option for graph.
Thanks Scott.
From: scott smith [mailto:[EMAIL PROTECTED]
Helmuth Ramirez wrote:
> Hi Scott,
> I installed graphviz...but now I don't know what to do :(. I tried
> searching the wiki and the archives but couldn't find anything on how to
> configure.
>
You should be able to just do another `make install' and start using it,
assuming you have fulfill
Hi Scott,
I installed graphviz...but now I don't know what to do :(. I tried searching
the wiki and the archives but couldn't find anything on how to configure.
Thanks for your help
From: scott smith [mailto:[EMAIL PROTECTED]
Sent: Fri 8/15/2008 6:21 PM
To: He
I just did an upgrade, everything seems to be working fine, just for
kicks I tried to create a ticket and I get this error:
Can't call method "HasRight" on an undefined value at /opt/6sq-rt/
bin/../lib/RT/User_Overlay.pm line 1209.
Trace begun at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Ex
Hi Johan,
The packages that Emmanuel Lacour have built only include the required
dependencies for Etch (they're already present for Lenny).
I've built some RT 3.8.1rc5 packages which I've been using on Lenny.
I've back-ported them to Etch, but haven't tested them on Etch. Feel
free to try using
Helmuth Ramirez wrote:
> Thanks Jerrad,
>
> I think I either don’t have it or I’m doing something wrong. Here is a
> screenshot of my Links tab
>
You need to install graphviz
-scott
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Click the links tab for a ticket, and then the Graph anchor in the upper
right corner.
--
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Hi everyone,
This may seem like a dumb question, BUT...how do I get the hierarchy
view of my tickets (child/parent/depends on, etc)? I tried reading
through the manual but I couldn't find it (unless I overlooked it).
Thank you!!
Helmuth
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On 15 Aug 2008, at 4:53 pm, Chaim Rieger wrote:
> we (the company i work for) is thinking about allowing web access to
> the
> world for our rt. we have multiple instances of it in house, and use
> it
> extensively. however prior to rolling it out, they would like to see a
> plain login page
we (the company i work for) is thinking about allowing web access to the
world for our rt. we have multiple instances of it in house, and use it
extensively. however prior to rolling it out, they would like to see a
plain login page with nothing but Login/Username/Passwd, no versions, no
links,
1) try 3.8.1rc5
2) do you upgrade mysql as well?
On Tue, Aug 12, 2008 at 10:55 AM, Jean-Michel Barbet
<[EMAIL PROTECTED]> wrote:
> Jean-Michel Barbet wrote:
>
>> The problem with accents is fixed.
>
> Sorry, I spoke too soon. I still have a problem with the column
> "Content" of the Attachements t
Chaim Rieger wrote:
> Jerrad Pierce wrote:
>
>> Was your MySQL maybe *built* without InnoDB?
>>
>> --
>> Cambridge Energy Alliance: Save money & the planet
>>
>
> i installed the binary,
>
> if it was built without innodb support it wouldnt start up with the
> current my.cnf
>
If you d
>
> i installed the binary,
>
> if it was built without innodb support it wouldnt start up with the
> current my.cnf
>
I wasn't sure. Not all applications are as "finicky" as Apache, and are more
lax in their
acceptance of input i.e; not blowing up because you specify irrelevant
options
--
Cambri
Jerrad Pierce wrote:
> Was your MySQL maybe *built* without InnoDB?
>
> --
> Cambridge Energy Alliance: Save money & the planet
i installed the binary,
if it was built without innodb support it wouldnt start up with the
current my.cnf
--
--
Chaim Rieger
___
Was your MySQL maybe *built* without InnoDB?
P.S. Why aren't the rt lists configured for reply-to list?
--
Cambridge Energy Alliance: Save money & the planet
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innodb is not disabled
In order to create or update your RT database, this script needs to
connect to your mysql instance on localhost as root
Please specify that user's database password below. If the user has no
database
password, just press return.
Password:
Working with:
Type: mysql
Hos
Hello all,
I was wondering how one might successfully, and upgrade-friendily tweak the
layout of custom fields on the create ticket page?
I checked the wiki and archives, and came across some discussion circa 3.6
about changing from CF-# IDs to CF field name
classes, but that's about it. Likewise,
In the Quick Search queue listing on RT at a Glance is there a way to
change the default status' that is searched? It individually shows
new/open/stalled and the queue link itself has all three.. I would like
to exclude stalled from the main link. I know I could achieve this
editing files but j
В сообщении от Пятница 15 августа 2008 вы написали:
> On Aug 15, 2008, at 8:02 AM, Alexander Kubatkin wrote:
> > Hello.
> >
> > My RT-3.6.7 working fine under FreeBSD 7-STABLE x86_64 with:
> > 1. Apache 2.2.8
> > 2. mod_perl2-2.0.3_3,3
> > 3. MySQL 5.0.51-log
> > 4. all p5 and other packages from l
On Aug 15, 2008, at 8:02 AM, Alexander Kubatkin wrote:
> Hello.
>
> My RT-3.6.7 working fine under FreeBSD 7-STABLE x86_64 with:
> 1. Apache 2.2.8
> 2. mod_perl2-2.0.3_3,3
> 3. MySQL 5.0.51-log
> 4. all p5 and other packages from lastest FreeBSD ports
> current database 2 years old and have size
Hello.
My RT-3.6.7 working fine under FreeBSD 7-STABLE x86_64 with:
1. Apache 2.2.8
2. mod_perl2-2.0.3_3,3
3. MySQL 5.0.51-log
4. all p5 and other packages from lastest FreeBSD ports
current database 2 years old and have size ~500MB and attachments have 112888
elements
but i can't upgrade to 3.
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