Good morning all
I have on more Question in Relation to Authentification with Kerberos
I would like to use an windows 2008 server with AD, and an Web Application
( RT) on a linux sever with Apache and Kerberos Module system.
And the Kerberos Stuff is handeld by the Win2008 AD...
So .. so
Hello all,
Is it possibe to deactivate the user nobody without any Disadvantages for
the whole system?
or is it a recipe for an proximate event?
best regards john
-
best regards john
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On Thu, Mar 3, 2011 at 1:27 AM, Kevin Falcone falc...@bestpractical.com wrote:
On Wed, Mar 02, 2011 at 12:10:41PM +, Raed El-Hames wrote:
Hi:
RT-3.8.7
Mysql,Apache2, mod_perl v2.04; HTML::Mason v1.39;
When updating 2 tickets (tickets 1,2 as an example) at the same time, using
1
Hello all,
I'm looking for a way to configuring the Resolve page and set Update type to
Reply to requestors instead of Comments (Not sent to requestors) by default.
I'm running RT 3.8.2.
Any ideas?
Thanks.
Karmi Simonov | System Administrator | Panaya - Making ERP Easy
phone: +972.9.7618000
OK Thanks Ruz.
Ist possible you give me some pointers where to look for so I can patch my
3.8.7, the next upgrade for me is in ~ 6 months time, so anything that can
help me avoid this from happening for now will be useful, just knowing which
modules/pages to start with will be good.
Thanks;
On Thursday 03 Mar 2011 08:07:22 john s. wrote:
I have on more Question in Relation to Authentification with Kerberos
I would like to use an windows 2008 server with AD, and an Web Application
( RT) on a linux sever with Apache and Kerberos Module system.
And the Kerberos Stuff is
On Thu, Mar 3, 2011 at 1:57 PM, Raed El-Hames
raed.el-ha...@daisygroupplc.com wrote:
OK Thanks Ruz.
Ist possible you give me some pointers where to look for so I can patch my
3.8.7, the next upgrade for me is in ~ 6 months time, so anything that can
help me avoid this from happening for now
Hi,
I'm trying to subscribe to a Request Tracker iCal feed, but when I do, many
things show up on the calendar the day before they are due, rather than on the
day they are due.
I opened up the .ics file with a text editor and noticed that the DTEND and
DTSTART are set to the wrong date (ie
Hi all,
I'm sure there's a more elegant way to do this, but I'm not a Perl
programmer so what I managed to do is the following, in case anyone is
interested:
1) In ./etc/RT_SiteConfig.pm set up EmailCompletionLdapAttrShow as a
list rather than a single value
And if i use another name like martin from the database the kerberos
prinicipal changes also martin@
so it is possible to know which user from the AD is logged in or out into
the application which is authentificated with kerberos.
is that right?
best regards john
mcb30 wrote:
On
On Thursday 03 Mar 2011 12:04:07 john s. wrote:
And if i use another name like martin from the database the kerberos
prinicipal changes also martin@
Yes. The Kerberos principal will always be the name of the currently-logged-
in user.
so it is possible to know which user from the AD is
Thnx michael
best regards john
mcb30 wrote:
On Thursday 03 Mar 2011 12:04:07 john s. wrote:
And if i use another name like martin from the database the kerberos
prinicipal changes also martin@
Yes. The Kerberos principal will always be the name of the
currently-logged-
in
Hello everybody
I would like to use a Text Template for a an specific Ticket mask with some
fields like why or how some Layout adjustments etc..
But i dont't want to use Custom Fields
Any chance to realise this ?
best regards john
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I guess I am using the system default scrips because I have not created any
myself. What I think is affecting is
1) On Comment Notify Owner
Condition: On Comment
Action: Notify Owner
Template: Global template: Correspondence
Stage: TransactionBtach
2) On Comment Notify AdminCcs
On Thu, Mar 03, 2011 at 01:09:31AM -0800, john s. wrote:
Hello all,
Is it possibe to deactivate the user nobody without any Disadvantages for
the whole system?
or is it a recipe for an proximate event?
best regards john
You will need to run through all the scrips and perl code
On Wed, Mar 02, 2011 at 09:23:01PM -0500, Jason Ledford wrote:
My second problem (if the above is a non-issue or can be resolved) is
getting external auth
loaded. It didn't seem to load. I installed it via cpan, changed my
settings in
On Thu, Mar 03, 2011 at 10:37:43AM +, Karmi Simonov wrote:
Hello all,
I'm looking for a way to configuring the Resolve page and set Update type
to Reply to
requestors instead of Comments (Not sent to requestors) by default.
I'm running RT 3.8.2.
That was added as a
On Thu, Mar 03, 2011 at 07:56:12AM -0600, Kenneth Marshall wrote:
On Thu, Mar 03, 2011 at 01:09:31AM -0800, john s. wrote:
Hello all,
Is it possibe to deactivate the user nobody without any Disadvantages for
the whole system?
or is it a recipe for an proximate event?
Looks like I am using .08. To install the dev version I just need to follow
the SVN install instructions?
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Thursday, March 03, 2011 9:26
Hi there,
I have a problem with ExternalAuth - it doesn't work at all.
Actually, when I run tcpdump against the ip of LDAP server, I can't see
any packets going through.
There is no firewall between those two.
Here's my RT_SiteConfig:
Set( @Plugins, qw(RT::Authen::ExternalAuth) );
What RT and ExternalAuth versions are you running? ExternalAuth 0.08
doesn't work with RT 3.8.9. There's a development version of
ExternalAuth 0.08_01, which users have reported fixes the problem.
http://search.cpan.org/~falcone/RT-Authen-ExternalAuth-0.08_01/
Thomas
On 03 Mar 2011 09:58,
Dnia 2011-03-03, czw o godzinie 10:00 -0500, Thomas Sibley pisze:
What RT and ExternalAuth versions are you running? ExternalAuth 0.08
doesn't work with RT 3.8.9. There's a development version of
ExternalAuth 0.08_01, which users have reported fixes the problem.
From another thread I had issues with it and the dev version worked for me. I
downloaded the latest dev release from here
http://search.cpan.org/dist/RT-Authen-ExternalAuth/ since I couldn't get the
svn to work.
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
Yep, that did it.
As for the rest of my problem, is that a harmless error?
We opened /dev/null to protect FD #1, but descriptor #1 is already occupied at
/opt/rt3/bin/webmux.pl line 78. (/opt/rt3/bin/webmux.pl:78)
I noticed that I get it when just opening the page, no login or anything.
Dnia 2011-03-03, czw o godzinie 16:05 +0100, Robert Wysocki pisze:
Dnia 2011-03-03, czw o godzinie 10:00 -0500, Thomas Sibley pisze:
What RT and ExternalAuth versions are you running? ExternalAuth 0.08
doesn't work with RT 3.8.9. There's a development version of
ExternalAuth 0.08_01,
Did you configure the plugin to load and does RT show it being loaded, and has
apache been restarted? Here are my 2 config files, RT-authen first:
Set($ExternalAuthPriority, [ 'My_LDAP',
'My_MySQL',
'My_SSO_Cookie'
I'm trying to come up with a search for my tickets with unread comments
and I'm failing
What I'd like to do is have a list of tickets that have been updated since
the last time I looked at them show up on the dashboard.
How can I do that?
--
If you have eight hours to chop down a tree
Does anyone have some insight into this? Any help is appreciated.
On Tue, Mar 1, 2011 at 10:12 PM, Todd Chapman t...@chaka.net wrote:
Hi all,
I am trying to understand ticket graphing behavior. Example ticket relations:
A - RefersTo - B - DependsOn - C
If you graph A with Show as well
On Thu, Mar 03, 2011 at 07:42:35AM -0800, Yan Seiner wrote:
I'm trying to come up with a search for my tickets with unread comments
and I'm failing
What I'd like to do is have a list of tickets that have been updated since
the last time I looked at them show up on the dashboard.
How
Opps, forgot to change the TO to RT.
On Thu, Mar 3, 2011 at 9:25 AM, Kenneth Crocker kfcroc...@lbl.gov wrote:
Gregory,
If scrip #2 creates a comment, then it might also trigger scrip #1 because
scrip #1 is triggered by a comment and it is in stage TransactionBatch. Try
changing the action
Todd,
My experience with this is to set the 'Main Type of links at the first
level to Members with the Show as Well set for *the other
types;*Members of, DependsOn Refers To only and set the levels
for however
many level I need. Then I leave the lower levels alone. If I want lower
level *info*
We have discovered a very unpleasant behavior of RT if used with
RT::Authen::External module with LDAP authentication enabled. The
problem is that sometimes a RT site visitor (no credentials entered,
no cookie set) gets automatically logged in with a session of another
user, that was active before
On 03 Mar 2011 13:03, Michael Polivanov wrote:
We have discovered a very unpleasant behavior of RT if used with
RT::Authen::External module with LDAP authentication enabled. The
problem is that sometimes a RT site visitor (no credentials entered,
no cookie set) gets automatically logged in
Please keep mail on the list, thanks.
On 03 Mar 2011 13:47, Michael Polivanov wrote:
Yes, there is one. I thought already that this might be a reason, but
the setup is SSL only, so i don't think the proxy thing will be able
to cache anything.
You should test your scenario without any proxies
On Mar 2, 2011, at 10:19 AM, Chia-liang Kao wrote:
It seems the issue is with apache2 and plack. i can reproduce the stalled
connection (however not always) with the
plack-req.psgi example from the plack dist, with apache 2.2.16 on ubuntu
maverick. however it's a bit different from
On Thu, Mar 3, 2011 at 20:10, Thomas Sibley t...@bestpractical.com wrote:
Please keep mail on the list, thanks.
Ups, too fast reply. My bloody mistake ...
You should test your scenario without any proxies involved. If you can
still replicate it, then we can keep troubleshooting. Otherwise,
On 03 Mar 2011 14:26, Michael Polivanov wrote:
Will do so. But i am still unsure how a proxy server can interfere a
SSL connection in my case. I mean if the files would be cached by the
proxy, i wouldn't see the requests in apache log, especially not for
NoAuth objects, but i saw the every
Hi,
when trying to send an encrypted mail to somebody whose key is not present in
rt, the Webfrontend shows a nice error and explains everything.
But when you send an email via the rt cli, the recipient
gets an awful email telling him that he didn't get a mail:
You received this message as we
I'm trying to get both JS Gantt and the Calendar extension running at the
same time.
I can add the appropriate Set(@Plugins,foo); into the RT_SiteConfig.pm
file, and each one works separately just fine.
However, if I try to include both in the RT_SiteConfig.pm file, only the
last one will work.
On Thu, 03 Mar 2011 14:03 -0800, Yan Seiner y...@seiner.com wrote:
I can add the appropriate Set(@Plugins,foo); into the RT_SiteConfig.pm
file, and each one works separately just fine.
However, if I try to include both in the RT_SiteConfig.pm file, only the
last one will work.
They all need
On 2011/3/4, at 上午 3:13, Darren Nickerson wrote:
On Mar 2, 2011, at 10:19 AM, Chia-liang Kao wrote:
It seems the issue is with apache2 and plack. i can reproduce the
stalled connection (however not always) with the
plack-req.psgi example from the plack dist, with apache 2.2.16 on
Hi,
I am considering using AssetTracker in 3.8.8 but it looks like
development has stalled, at least from what I can see at the two or
three sites that seem to be hosting its code.
Does anyone know if this is still being developed or maintained?
~ Tom
Hi Tom,
Strange that you should ask this now. I just announced the imminent
release or Asset Tracker 2.0b1 on the at-users and at-announce mailing
lists. The definitive site for Asset Tracker is now github:
https://github.com/chakatodd/rt-extension-assettracker
Check out the wiki for more
Maybe it's just late and I'm having brain fade, but Google is failing me
right now. Maybe what I hope to do is impossible, though it seems like
something people would want to do.
I've got a user, let's call her Annie. She has submitted tickets via
email to at least one queue, so she has an
What are you trying to gain from this change?
Nobody should use the nobodyuser to declarate the ticket created by nobody
thats the reason
any other proper suggestions for that?
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Sent
john s. wrote:
Hello everybody
I would like to use a Text Template for a an specific Ticket mask with
fields like some, or how, how much does it cost and some specific Layout
adjustments etc..
But i dont't want to use Custom Fields.
Any chance to realise this ?
best
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