[rt-users] Display columns / Customized fields

2012-05-03 Thread Michael Newland
Hello all, I have created several customized fields. What I would like to do is customize the view on my main RT page to include those fields. The one in particular is the tickets assigned to me. As I go to Edit Display Columns I do not see any of my customized fields listed in the

[rt-users] Error with Asset Tracker RT4

2012-05-03 Thread Daniel Garcia Mejia
Hi, I install the last version of RT and Asset Tracker. I don't know if this is my problem or a bug/error of Asset Tracker with the latest version of RT, but I can't add new asset or update at my system RT4. Also, I can't see any option of 'Asset' in menu of RT... It is normal? If this is

Re: [rt-users] Error with Asset Tracker RT4

2012-05-03 Thread Darin Perusich
Hello, On Thu, May 3, 2012 at 12:04 PM, Daniel Garcia Mejia dgar...@cesca.cat wrote: I install the last version of RT and Asset Tracker. I don't know if this is my problem or a bug/error of Asset Tracker with the latest version of RT, but I can't add new asset or update at my system RT4.

Re: [rt-users] Error with Asset Tracker RT4

2012-05-03 Thread Daniel Garcia Mejia
On 03/05/12 18:14, Darin Perusich wrote: Hello, On Thu, May 3, 2012 at 12:04 PM, Daniel Garcia Mejiadgar...@cesca.cat wrote: I install the last version of RT and Asset Tracker. I don't know if this is my problem or a bug/error of Asset Tracker with the latest version of RT, but I can't add

Re: [rt-users] Error with Asset Tracker RT4

2012-05-03 Thread Darin Perusich
On Thu, May 3, 2012 at 12:22 PM, Daniel Garcia Mejia dgar...@cesca.cat wrote: On 03/05/12 18:14, Darin Perusich wrote: Hello, On Thu, May 3, 2012 at 12:04 PM, Daniel Garcia Mejiadgar...@cesca.cat  wrote: I install the last version of RT and Asset Tracker. I don't know if this is my

Re: [rt-users] Error with Asset Tracker RT4

2012-05-03 Thread Stephen J Alexander
Just to make sure... are you using literally RTHOME=/path/to/rt or have you substituted this with the actual path to the RT installation? Regards, Stephen J Alexander MPBX, LLC http://mpbx.com 832-713-6729 On Thu, May 3, 2012 at 11:22 AM, Daniel Garcia Mejia dgar...@cesca.catwrote: On

Re: [rt-users] Display columns / Customized fields

2012-05-03 Thread Ruslan Zakirov
On Thu, May 3, 2012 at 7:19 PM, Michael Newland michael.newl...@timco.aero wrote: Hello all, I have created several customized fields.  What I would like to do is customize the view on my main RT page to include those fields.  The one in particular is the tickets assigned to me.  As I go to

Re: [rt-users] RT3 - login history recorded?

2012-05-03 Thread Ruslan Zakirov
On Thu, May 3, 2012 at 2:50 AM, Joseph Spenner joseph85...@yahoo.com wrote: I'm using RT 3.8.8 and am curious whether RT records login history of users logging into the web interface. ? No, RT doesn't track such thing and I don't recall extensions that do this. You can use Creator and Created

[rt-users] Wait, what?

2012-05-03 Thread Paul Tomblin
I'm seeing this on my console [Thu May 3 23:06:29 2012] [warning]: DBD::Pg::st execute failed: ERROR: relation tickets does not exist LINE 1: SELECT main.* FROM Tickets main WHERE (main.Status != 'dele... ^ at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 509.