Thanks for the links.
The email were accepted and new tickets are created. The content is then
not viewable into the history of the tickets in RT.
The message from RT is Message body not shown because it is not plain
text. and the data can be viewed in an external text editor by clicking on
On Fri, 2012-10-12 at 10:52 +0200, Xavier Reigner wrote:
It's better as the emails are not hanging in the mail box, but it
still not the perfect solution as the content needs more time to be
read.
What is missing ?
we8iso8859p1 appears to be an Oracle-only way of saying iso-8859-1.
I suspect
Alex your guess was correct. The messages are now correctly imported. I
prefer this to the binary file.
Thanks a lot,
X
On 12 October 2012 11:09, Alex Vandiver ale...@bestpractical.com wrote:
On Fri, 2012-10-12 at 10:52 +0200, Xavier Reigner wrote:
It's better as the emails are not hanging in
You don't check result of SetStatus. Message it returns probably tells
you that such status change is prohibited by Lifecycles configuration.
my $ticketStatus = $self-TicketObj-Status;
if ( $ticketStatus eq 'testing' )
{
if ($self-TransactionObj-IsInbound())
{
my ($val, $msg) =
On Fri, Oct 12, 2012 at 3:20 PM, Kristian Davies
kristian.dav...@gmail.com wrote:
You don't check result of SetStatus. Message it returns probably tells
you that such status change is prohibited by Lifecycles configuration.
my $ticketStatus = $self-TicketObj-Status;
if ( $ticketStatus eq
On Fri, Oct 12, 2012 at 1:24 PM, Xavier Reigner
xavier.reig...@sensile.com wrote:
Alex your guess was correct. The messages are now correctly imported. I
prefer this to the binary file.
Thanks a lot,
X
Software that sends email is incorrect and should use the following
Oracle function to
I hope you know what IsBound means. Right? Take a look at documentation
in lib/RT/Transaction.pm
Ahhh *facepalm*... must use perldoc more.
Thanks.
-Kristian
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