On Tue, 4 Jun 2013 17:30:02 +0400 Ruslan Zakirov wrote:
> Hi,
>
> It's not a bug, but missing feature.
Hm, ok. This problem makes searching for multiple values in CFs unusable
for our purposes. I would like to help in getting it fixed. For now I
have worked around it by searching for one CF val
On Tue, 04 Jun 2013 07:47:02 -0700 Thomas Sibley wrote:
> I'm sure you've considered this, but I have to ask: Could you simplify
> most of the CF conditions with CF.{utstyr} ENDSWITH '.uninett.no'?
Thanks for the suggestion, but no, that will not give me the result I am
after.
- Vegard V -
-
I just added the following to the wiki:
I hate using a web browser for composing mail. I much prefer to use my
regular email client when responding to RT tickets. However, browsing
ticket history is better done in a web brower. I wanted to combine these
needs.
Using the brilliant callback-mechani
On Wed, Jun 5, 2013 at 11:08 AM, Vegard Vesterheim <
vegard.vesterh...@uninett.no> wrote:
> On Tue, 4 Jun 2013 17:30:02 +0400 Ruslan Zakirov
> wrote:
>
> > Hi,
> >
> > It's not a bug, but missing feature.
>
> Hm, ok. This problem makes searching for multiple values in CFs unusable
> for our purpo
You have leading spaces in front of every line. Headers lines should be
separated from body by exactly two new line characters - no spaces.
On Tue, Jun 4, 2013 at 7:06 PM, Cena, Stephen (ext. 300) wrote:
> **
> This is a Template I'm using when a ticket is created & assigned to
> someone upon cr
Oups, was my mistake during last translation
Torsten
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Von: rt-devel-boun...@lists.bestpractical.com
[mailto:rt-devel-boun...@lists.bestpractical.com] Im Auftrag von Thomas Sibley
Gesendet: Mittwoch, 29. Mai 2013 02:04
An: rt-de...@lists.bestpractical.com; RT User
Thanks, I'll make the change to the Template!
Stephen Cena
QVII
MIS/IT Dept
850 Hudson Ave.
Rochester, NY. 14620
585-544-0450 x300
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--For email related issues, please contact postmas...@qvii.com
If I want to notify all potential workers in a queue a new ticket is
available, would Notify Other Recipients be what I'm looking for? The
manager of the service department wants the following behavior: If a
ticket is created and not assigned to a user, then all possible users
that could take the t
On viewing a ticket or the full ticket history I am receive an error
message:
Bizarre copy of UNKNOWN in sassign at
/opt/rt4/share/html/Ticket/Elements/ShowMessageStanza line 95.
Looks like the transaction contains a massive amount of data a user
pasted into the ticket. I have a search o
On Wed, Jun 5, 2013 at 5:31 PM, Cena, Stephen (ext. 300) wrote:
> **
> If I want to notify all potential workers in a queue a new ticket is
> available, would Notify Other Recipients be what I'm looking for? The
> manager of the service department wants the following behavior: If a ticket
> is cre
Hi,
This error is usually indication of bug in perl itself or a module that
uses binary parts. The correct way is to upgrade perl to a newer version
and/or rebuild all module with binary components.
On Wed, Jun 5, 2013 at 6:43 PM, Alex Young
wrote:
> On viewing a ticket or the full ticket histo
I have a custom field that I currently have set to Privileged Users:
Set(@CustomFieldValuesSources, "RT::CustomFieldValues::PrivUsers");
I'd like to change that to only list users that have rights on the queue the CF
is being used on. It's a global CF currently and used on multiple queues.
I lo
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