Hello,
I have a queue named AAA. Then there are a custum field for queues - SubUnit
with values: a, b, c.
Queue AAA has a value 'a' of SubUnit custom field.
How can I extract that value? I want to use that value on scrip.
--
View this message in context:
Hello,
Is it posible with the help of scrip to do such thing:
My Queue has a custom field and when you create a ticket in that queue, the
ticket custom field is set by the value of queue custom field value.
How can I change all queue tickets custom field value on Queue custom field
value
Have you tried bulk update?
Kenn
Sent from my Windows Phone From: andkulb
Sent: 10/29/2013 6:21 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Update all tickets of queue
Hello,
Is it posible with the help of scrip to do such thing:
My Queue has a custom field and when you create
FOr some of my users, I see meesages of this form in my rt.log:
[Tue Oct 29 19:25:25 2013] [debug]: Canonicalizing URI '21' to
'fsck.com-rt://mydomain.com/ticket/21'
(/u01/app/PROD/rt4-efts/sbin/../lib/RT/URI.pm:108)
What's up with fsck.com?
Did I misconfigure something back in the beginning?
Hi .. .
Date: Mon, 28 Oct 2013 12:20:42 -0400
From: Kevin Falcone falc...@bestpractical.com
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Restrictions and limitations on use of
ReferrerWhitelist, RestrictReferrer, RestrictReferrer (cross-site
request forgery
I just upgraded from 3.8.8 to 4.2.0, and we're having some difficulty
with Internet Explorer.
It seems it is unable to submit forms except for the Jumbo form.
There's no errors, it just redisplays the page. This is manifesting in
a number of forms including the actions comment and reply, when
Tom -- I have also experienced this issue along with the previously
communicated broken email issues, both of which are blocking a 4.2.0 upgrade in
our environment. No resolution on either, yet.
- Cory
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
I was sent a patch for this at one point, and was told the fix is coming in
4.2.1.
IIRC, the problem is in /opt/rt4/share/static/js/forms.js (or where ever you
have RT installed at). I can't remember which line needs to change, but here's
what mine looks like:
jQuery(function() {
Ah, sorry for the double-post. I found the message here:
http://lists.bestpractical.com/pipermail/rt-users/2013-October/081725.html
On 10/29/2013 at 3:58 PM, in message
526fdb3b022c0002b...@iris.cbe.com,
Tyler Sweet tbsw...@cbecompanies.com wrote:
I was sent a patch for this at one
On 10/29/2013 1:58 PM, Tyler Sweet wrote:
I was sent a patch for this at one point, and was told the fix is coming in
4.2.1.
IIRC, the problem is in /opt/rt4/share/static/js/forms.js (or where ever you
have RT installed at). I can't remember which line needs to change, but
here's what
After some further troubleshooting I have determined that email from the
upgraded 4.2.0 instance is in fact working (testing with dashboard subs), but
that no scrips execute. The bulk of errors in my debug log are:
[6973] [Tue Oct 29 21:24:15 2013] [warning]: DBD::mysql::st execute failed:
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