Read the mailgate documentation (options ca-file path and no-verify-ssl):
http://www.bestpractical.com/docs/rt/4.2/rt-mailgate.html
Chris
Am 13.11.2013 18:03, schrieb mmahoney:
> Landon, I apologize but those instructions are a bit over my head and I don't
> understand them.
>
>
>
> --
> View
Hi,
Starting situation:
central RT4 ticketing system with a number of customers with own (other)
trouble ticket systems.
Many of those misbehave by sending too many mails where they molest the
subject in order to insert their own ticket id.
What I want to do is based on their ticket id link
Piet,
On 14/11/13 10:10, Piet Honkoop wrote:
> central RT4 ticketing system with a number of customers with own (other)
> trouble ticket systems.
> Many of those misbehave by sending too many mails where they molest the
> subject in order to insert their own ticket id.
>
> What I want to do is b
Custom code; this is one of the reasons the REST interface exists. With
it you can do anything.
Have the mail transport deliver the email to a script that parses the
mail and executes some REST calls, either directly or through a library.
See the bottom of the page http://requesttracker.wikia.co
Hi,
Having recently updated to v4.0.7 from v3.6.7, my users have noticed a small
but fundamental change in the way the bulk updater screen works for them.
When they do more than one bulk update at once, ie without coming out of the
bulk update screen, then the settings have been remembered from t
--no-verify-ssl worked! I added that to the aliases, rebuilt the aliases db,
restarted postfix and viola!
Case closed. The answer was right in the rt-mailgate documentation and I
missed it. Instructions are best understood by those who already know how, I
guess.
closed
--
View this message in
Please excuse my ignorance... how do you make the file writable to the web
server?
--
View this message in context:
http://requesttracker.8502.n7.nabble.com/Shredder-location-tp45462p55823.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
The RT Ticket number is always in a mail-header most folks don't see.
This scrip is just about exactly what you need:
http://requesttracker.wikia.com/wiki/BounceMerge
From: Piet Honkoop
>
> Hi,
>
> Starting situation:
>
> central RT4 ticketing system with a number of customers with own (other)
Hi all,
I was wondering if someone could explain to me the procedure to have a custom
field show up in the dashboard widgets (10 highest priority tickets I own & 10
newest unowned tickets specifically) or point me in the direction of the
appropriate documentation? We use a custom field to keep
I'd like to create a user account in RT3.8 with access to see all of the
tickets in one queue. I don't want this user to receive any email.
I've created the account and tried granting it AdminQueue, SeeQueue,
Watch, WatchAsAdminCc permissions, but in all cases the user does not
see any queue
I'm not very familiar with Linux or Perl and have mostly been following guides
that I can find from Google in getting RT set up for my company. I'm running a
Ubuntu 13.10 server with RT 4.2 and ExternalAuth (installed via CPAN) to
connect to Active Directory. I've run into roadblocks nearly ever
Hi,
I would like to know how different users can use the same email. In my
company some users share the email addresses.
Is there any option to allow different users to share the same email?
Thanks!
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Hi,
I’ve migrated RT 4.08 to 4.2 and no style sheet a used.
Any idea ?
Thanks for your help
Horst
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